Patient Registration & Financial Concierge

Agence PROvidence; Lubbock (TX); On-site; USD 25,000 - 33,000; Full time

Job summary

The Patient Services Specialist at Providence Covenant Medical Group oversees on-site registration and arrival for scheduled and unscheduled visits, ensuring a smooth start to each patient encounter.

You will collect demographics, insurance, and patient liability, perform financial clearance, and provide courteous customer service while handling valuables, helping to create a respectful, efficient patient experience.

Qualifications

• 6 months healthcare experience in Business office, Hospital or Medical Office setting.

Responsibilities

• Assist patients during on-site registration and arrival for scheduled and unscheduled visits.
• Collect accurate demographic information, insurance information, and patient liability at the time of service.
• Perform financial clearance functions on assigned accounts during registration downtime.
• Provide basic customer service and handle valuables collection to promote a positive patient experience.

Skills

Healthcare experience

Job description

The Patient Services Specialist at Providence Covenant Medical Group oversees on-site registration and arrival for scheduled and unscheduled visits, ensuring a smooth start to each patient encounter.

You will collect demographics, insurance, and patient liability, perform financial clearance, and provide courteous customer service while handling valuables, helping to create a respectful, efficient patient experience.