Patient Registration & Experience Specialist

East Alabama Health; Auburn (AL); On-site; USD 29,000 - 38,000; Full time

Job summary

East Alabama Medical Center in Auburn seeks a Patient Processing Specialist to be the first contact for patients at registration. You will gather demographic and insurance information to support accurate processing and efficient patient flow.

The role emphasizes professional communication, strong customer service, and attention to detail to enhance revenue and patient satisfaction across the facility. Experience in a hospital setting and ability to type accurately are valued as you support front

Qualifications

• High school diploma or equivalent.
• 1-2 years customer service experience, including working on a computer.
• Required Registration/License/Certification
• N/A

Responsibilities

• First point of contact to obtain demographics and insurance information for registration.
• Communicate with patients to gather required information and verify details.
• Contribute to revenue and patient satisfaction through efficient processing.

Skills

Customer service

Computer skills

Communication

Education

High school diploma or equivalent

Job description

East Alabama Medical Center in Auburn seeks a Patient Processing Specialist to be the first contact for patients at registration. You will gather demographic and insurance information to support accurate processing and efficient patient flow.

The role emphasizes professional communication, strong customer service, and attention to detail to enhance revenue and patient satisfaction across the facility. Experience in a hospital setting and ability to type accurately are valued as you support front