Patient Registration Specialist

Baptist Health - Central Alabama; Montgomery (AL); On-site; USD 34,000 - 46,000; Full time

Job summary

Baptist Health in Alabama seeks a Patient Registration Specialist to manage pre-registration, registration, payer identification, and verification. The role includes referrals to financial counseling and collecting at the point of service, while ensuring accurate data entry and regulatory compliance.

Ideal candidates have a high school diploma, 2+ years in patient access or related fields, and knowledge of Medicare/Medicaid programs; bilingual ability is a plus.

Qualifications

• High school graduate or equivalent required.
• Associate's degree in healthcare or business preferred.
• Bilingual capability (English/Spanish) desirable.
• At least 2 years' experience in a medical or hospital patient access or financial services environment preferred.
• Knowledge of government programs such as Medicare and Medicaid.

Responsibilities

• Pre-register and register patients; collect required data.
• Identify payers, verify eligibility, coordinate benefits.
• Refer to financial counseling as needed and collect patient responsibility at POS.
• Ensure data accuracy in patient demographics and benefits in systems.
• Understand HIPAA, EMTALA, and Medicare/Medicaid rules; maintain confidentiality.

Skills

MS Office

Data accuracy

Regulatory knowledge

Communication skills

Team leadership

Education

High school diploma or equivalent

Associate's degree in healthcare or business (preferred)

Tools

MS Office

Job description

Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties.

To learn more about Baptist Health, visit us at https://www.baptistfirst.org.

Summary

The Patient Registration Specialist shall be responsible for pre-registration, registration, payer identification and verification, referral to financial counseling, and point of service collections. The Specialist shal be responsible to ensure that data gathered and entered to the computer system(s) of patient demographic and benefit information is accurate. The Specialist shall verify benefits eligibility and limitations, coordination of benefits, as well as to determine and collect the patient's financial responsibility at the point of service. Additionally, the Specialist shall have an understanding of regulatory requirements (medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA). This position may have additional duties assigned that are within scope of the role.

Education / Experience

High school graduate or equivalent required. Associate's degree in healthcare or business-related field preferred. Bilingual capability (English/Spanish) desirable. At least 2 years' experience in a medical or hospital patient access or financial services environment preferred. Training experience a plus. Knowledge of government programs such as Medicare and Medicaid.

License / Certification

None

Knowledge, Skills, And Abilities

• Excellent knowledge of MS Office and familiarity with relevant computer software.
• Strong team leadership skills, strong organization, interpersonal, and customer relations skills.
• Must be able to meet strict deadlines.
• Strong analytical and problem-solving ability, and excellent organizational skills.
• Must be able to complete multiple tasks simultaneously.
• Ability to develop trust with leaders in the organizations.
• Strong written and oral communication skills, proficient computer skills, proven track record of successful performance.
• Ability to understand complex multifactor situations and bring appropriate solutions.
• Ability to work both independently and in a team environment.

Primary Location

Central Alabama Women's Care - South

Job

Patient Registration Specialist

Patient Registration Specialist

Job Type

Regular-Full time

Shift

First Shift (United States of America)