Patient Registration Coordinator — Flexible Daytime Hours

Behavioral Health Group; Mobile (AL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Flexible schedule

No nights and no Sundays

Generous paid time off

Holidays off

Medical, dental and vision coverage

Life insurance and disability

Job summary

Behavioral Health Group - BHG is seeking a Front Desk / Office Clerk to join our Mobile, AL clinic. You’ll greet patients, verify demographics, insurance, and IDs, and assist with billing and collections.

You’ll manage daily financial transactions, respond to calls, and support compliance with regulations, while helping maintain organized records and inventory. Ideal candidates have 1 year in a general office role, basic math skills, and a valid driver’s license.

Qualifications

• High school diploma or equivalent.
• One year of experience as a general office clerk with basic math, accounting skills, and cash handling experience.
• Valid driver’s license.
• Experience in front desk, admissions, billing, and/or collections.

Responsibilities

• Be the first friendly face patients and visitors see, creating a warm and professional experience from arrival.
• Register new and returning patients while verifying demographic, insurance, and identification information.
• Verify insurance eligibility, benefits, and prior authorizations to help patients understand their coverage.
• Explain insurance benefits, financial responsibilities, and payment expectations with empathy and professionalism.
• Collect patient payments, including copays, deductibles, and coinsurance, while processing daily financial transactions.
• Answer incoming calls promptly and provide compassionate support.
• Build positive relationships with patients while protecting privacy and maintaining accountability.
• Support compliance with applicable federal, state, and local regulations.
• Prepare and distribute weekly reports and generate monthly statements when needed.
• Maintain accurate financial records and help ensure the security of clinic funds.
• Process third-party reimbursements, including Medicaid, when applicable.
• Support daily office operations through filing, scanning, copying, and data entry.
• Assist with census reporting and caseload tracking.
• Maintain office supplies and coordinate supply orders.
• Perform work-related errands, including mail delivery and bank deposits.

Skills

Basic math

Cash handling

Customer service

Front desk

Billing

Education

High school diploma or equivalent

Tools

Office equipment

Job description

Behavioral Health Group - BHG is seeking a Front Desk / Office Clerk to join our Mobile, AL clinic. You’ll greet patients, verify demographics, insurance, and IDs, and assist with billing and collections.

You’ll manage daily financial transactions, respond to calls, and support compliance with regulations, while helping maintain organized records and inventory. Ideal candidates have 1 year in a general office role, basic math skills, and a valid driver’s license.