Patient Registration Coordinator

New Season; Saint Charles (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Early shift

Competitive pay

PTO with buy up

Health insurance

Dental & Vision

FSAs & Telehealth

Life insurance

Disability

401k match

Education/license reimbursement

Referral bonus

Job summary

New Season Treatment Centers is seeking a Patient Registration Coordinator to greet, register, and admit patients with a focus on accurate data entry and smooth scheduling. The role supports coordination with clinicians and front-desk staff in a healthcare setting.

The position emphasizes early morning hours, strong customer service, and the ability to manage billing and insurance verification processes while maintaining a compassionate approach to patients and families.

Qualifications

• Minimum 1 year as receptionist or cashier or related healthcare experience.
• Experience greeting, registering, and admitting patients preferable.
• Strong communication and customer service skills required.

Responsibilities

• Greet, register, and admit patients in a healthcare facility.
• Schedule patient appointments and provide orientation for new patients.
• Monitor patient activity on center premises and respond to inquiries.
• Collect co-payments and patient financial responsibility at time of service.
• Ensure demographics, billing, and clinical information are entered accurately.
• Maintain communication with Program Director, physicians, and nursing staff regarding intakes.
• Verify insurance benefits and obtain prior authorization as needed.
• Handle phone calls, mail, and supply inventory.

Skills

Customer service

Communication

Scheduling

Time management

Detail orientation

Education

High School Diploma or GED

Tools

Registration software

Billing system

Job description

Description

Are you looking to make a difference in your community? Do you enjoy working early morning hours and helping others? We are seeking a Patient Registration Coordinator to join our united work family.

New Season:

For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").

Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.

Patient Registration Coordinator Job Summary:

This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly.

Essential Functions:

• Complete the pre-registration process for all new clients.
• Schedule appointments accordingly, including orientation of new patients.
• Monitoring all patient activities on center premises.
• Providing customer service as a point of contact for patient inquiries.
• Collects co-payments and patient financial responsibility at the time of service.
• Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy.
• Maintain strong communication with the Program Director, physicians, and other nursing staff regarding intakes.
• Verify insurance benefits and obtain prior authorization as necessary.
• Complete Administrative tasks: answering phones, checking and delivering mail, maintaining supply inventory.

Benefits:

• Early morning hours (Allows for a great work life balance)
• Competitive Pay
• Generous PTO (3 weeks with buy up options)
• Excellent Medical (EPO & PPO plans), Dental, and Vision Insurance
• FSA's, Telehealth and Tele-Counseling services
• Life Insurance
• Short/Long Term Disability
• 401k with up to 3% matching
• Reimbursement for education, license, tuition, etc.
• Referral bonus (up to $2,000)

Essential Position Requirements:

Education/Certification: This position requires a High School Diploma or GED.

Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience.

New Season provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

HS diploma or GED: must have experience in the field