Patient Registration Coordinator

New Season; Daytona Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

New Season Treatment Centers is seeking a Patient Registration Coordinator in Daytona Beach, FL. This role will manage patient intake, scheduling, and front-desk operations within the Clinic department.

Responsibilities include registration, co-pay collection, insurance verification, and maintaining confidentiality while coordinating with physicians and staff to ensure smooth patient flow.

Responsibilities

• Pre-registration for all new clients and scheduling appointments, including orientation.
• Greet patients, manage center premises activities, and serve as point of contact for inquiries.
• Collect co-payments and patient financial responsibility at service time.
• Enter demographics, billing, and clinical information accurately in the registration system.
• Maintain communication with Program Director, physicians, and nursing staff about intakes.
• Verify insurance benefits and obtain prior authorizations as needed.
• Handle phones, mail, inventory, and supplies; ensure supply needs are anticipated and fulfilled.
• Maintain confidentiality and safeguard clinic operations.
• Coordinate with Clinic Operations Team to meet individualized goals.
• Adhere to CMG/New Seasons service policies and principles.
• Perform other duties as assigned.

Job description

Description

Patient Registration Coordinator

Job Description

New Season

Reports to: Program Director

Job Code: TC43

Department: Clinic

FLSA: Non-Exempt

Direct Reports: 0

For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").

Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.

Job Summary

This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly.

Essential Functions

Complete the pre-registration process for all new clients and schedule appointments accordingly, including orientation of new patients,

monitoring all patient activities on center premises, and providing customer service as a point of contact for patient inquiries, as applicable.

Collects co-payments and patient financial responsibility at the time of service.

Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy.

Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes.

Verify insurance benefits and obtain prior authorization as necessary.

Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable.

Maintains confidentiality and safeguards the operations of the business.

Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met.

Adheres to the service policy and principle of CMG/New Seasons.

Other duties assigned.

Supervisory Responsibilities

(This position will supervise non-exempt staff in support roles performing duties described