Patient Registration Agent – Front Desk (PRN)

R1 RCM; Smithville (TN); On-site; USD 20,000 - 26,000; Part time

Job summary

R1 RCM is hiring a Patient Registration Customer Service Representative at Ascension St. Thomas DeKalb Hospital for PRN shifts. You’ll be the first friendly face patients meet when they check in, guiding them through registration and answering questions with confidence and empathy. No healthcare background?

No problem. We’ll train you. The role offers meaningful work in a fast-paced environment, with on-site teamwork alongside clinicians and emergency staff, and a base hourly pay listed between

Qualifications

• High School Diploma or GED required.
• Strong customer service experience required.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Register patients across multiple computer systems efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details with training.
• Build rapport and ease patient concerns in real time.

Skills

Strong customer service

Education

High School Diploma or GED

Job description

R1 RCM is hiring a Patient Registration Customer Service Representative at Ascension St. Thomas DeKalb Hospital for PRN shifts. You’ll be the first friendly face patients meet when they check in, guiding them through registration and answering questions with confidence and empathy. No healthcare background?

No problem. We’ll train you. The role offers meaningful work in a fast-paced environment, with on-site teamwork alongside clinicians and emergency staff, and a base hourly pay listed between