Patient Registration

University Otolaryngologists; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Med/Dental/Vision

Paid Time Off

401K

Job summary

University Otolaryngologists in Columbus, OH, seeks a friendly Patient Registration Specialist – Float to greet patients, register them, verify insurance, and handle payments. The role supports Ohio ENT and Hearing Health Solutions across multiple locations with Monday–Friday schedules.

The position offers competitive pay and benefits, with opportunities for growth within a patient-centered clinic network. This float role requires reliability and outstanding customer service to ensure a positive

Qualifications

• High school diploma or GED required.
• Excellent communication and customer service skills.
• Experience in a medical office preferred.

Responsibilities

• Greet all customers professionally.
• Register all patients and verify which clinic they are visiting.
• Update patient demographics at each visit.
• Schedule, reschedule and confirm appointments.
• Scan documents into the EHR as needed.
• Collect copayments and payments for non-covered items.
• Verify referrals are in place for patients.

Skills

Customer service

Communication

Multitasking

Teamwork

Education

High school diploma or GED

Tools

EHR systems

Job description

We are seeking a friendly and organized Patient Registration Specialist - Float to join our team. As the first point of contact for our clinic, the Patient Registration Specialist will be responsible for ensuring a positive patient experience. You will be required to greet customers, register patients, and collect payments. In addition, the Patient Registration Specialist will be responsible for verifying insurance eligibility and answering incoming calls.

Float Office Locations:

Delaware, Dublin, Bethel Rd., Westerville, East Broad, & Grove City

If you are a highly motivated individual with a passion for providing excellent patient care, we encourage you to take a look at our Patient Registration Specialist opportunity. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization.

Looking for a better work/life balance? Our career opportunities have Monday-Fridays work schedules.

Competitive Pay & Benefits:

• Med/Dental/Vision, Paid Personal Time, Paid Holidays, 401K, Paid STD/LTD/Life

Responsibilities:

• Professionally greet all customers.
• Register all patients (may be for both Ohio ENT and Hearing Health Solutions).
• Update all patient demographics each visit.
• Schedule, reschedule and confirm patient appointments.
• Scan documents into EHR, as needed.
• Collect and post copayments and payments for non-covered items sold.
• Verify referrals are in place for patients.

PM20

Requirements:

• High school diploma or equivalent
• Excellent communication and customer service skills
• Ability to multitask and work in a fast-paced environment
• Proficiency in basic computer skills and familiarity with electronic health records (EHRs)
• Ability to work well in a team-oriented environment
• Prior experience in a medical office or healthcare setting is preferred

Work hours:

8:00 a.m. - 4:30pm p.m. Occasional overtime and travel will be required.

Education:

High School Diploma or GED required.