Patient Registrar: Registration & Insurance Verification

HCA Healthcare; Overland Park (KS); On-site; USD 42,000 - 52,000; Full time

Job summary

HCA Healthcare's Menorah Medical Center in Overland Park, Kansas, is seeking a Registrar to ensure timely and accurate patient registration. You will interview patients for account information, verify insurance and obtain necessary signatures for treatment.

This on-site role emphasizes exceptional customer service and diligent chart completion within established workflows. Your responsibilities include confirming insurance coverage, coordinating with care teams, and guiding patients through the

Qualifications

• 1 year of related experience preferred.
• Demonstrates proficiency in Microsoft Office applications required.

Responsibilities

• Interview patients at workstations or at bedside to obtain all necessary account information. Bedside registration utilizing carts/computers on wheels
• Provide exemplary customer service
• Ensure charts are completed and accurate
• Verify all insurance and obtain pre-certification/authorization
• Calculate and collect patient liability amounts
• Ensure that all necessary signatures are obtained for treatment
• Process patient charts according to paperwork flow needs and established productivity standards
• Interview incoming patients, relatives and / or other responsible individuals to obtain identifying and demographical information with insurance and financial information
• Assign Insurance Plans (IPlans)accurately
• Verify insurance benefits and determine pre-certification/authorization status via online or other resources. If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call. Enter all information and authorization/referral numbers into the registration system.
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.
• Understand/explain policies regarding services, pricing, insurance billing, and payment of account.

Skills

Customer service

Interpersonal skills

Tools

Microsoft Office

Job description

HCA Healthcare's Menorah Medical Center in Overland Park, Kansas, is seeking a Registrar to ensure timely and accurate patient registration. You will interview patients for account information, verify insurance and obtain necessary signatures for treatment.

This on-site role emphasizes exceptional customer service and diligent chart completion within established workflows. Your responsibilities include confirming insurance coverage, coordinating with care teams, and guiding patients through the