Patient Registrar PRN: Compassionate Front Desk Specialist

HCA Healthcare, Inc.; Brandon (FL); Presencial; USD 38.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits

Wellbeing support

Time away from work

Retirement savings plan

Education support

Family building assistance

Descripción de la vacante

HCA Florida Brandon Hospital is seeking a Registrar to register patients accurately and interview them for all necessary account information, while verifying insurance coverage. You will work at workstations or bedside, providing exceptional customer service and ensuring proper documentation.

The role requires handling insurance verification, pre-certifications, and patient liability, with emphasis on accuracy and compliant processes. Join a hospital team committed to compassionate care.

Formación

• 1 year of related experience preferred.
• Demonstrates proficiency in Microsoft Office applications required.

Responsabilidades

• Interview patients at workstations or bedside to obtain all necessary account information.
• Provide exemplary customer service.
• Ensure charts are completed and accurate.
• Verify all insurance and obtain pre-certification/authorization.
• Calculate and collect patient liability amounts.
• Ensure that all necessary signatures are obtained for treatment.
• Process patient charts according to paperwork flow needs and established productivity standards.
• Interview incoming patients, relatives and/or other responsible individuals to obtain identifying and demographical information with insurance and financial information.
• Assign Insurance Plans (IPlans) accurately.
• Verify insurance benefits and determine pre-certification/authorization status via online or other resources. If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call. Enter all information and authorization/referral numbers into the registration system.
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.
• Understand/explain policies regarding services, pricing, insurance billing, and payment of account.

Conocimientos

Customer service

Interviewing patients

Insurance verification

Microsoft Office

Herramientas

Microsoft Office

Descripción del empleo

HCA Florida Brandon Hospital is seeking a Registrar to register patients accurately and interview them for all necessary account information, while verifying insurance coverage. You will work at workstations or bedside, providing exceptional customer service and ensuring proper documentation.

The role requires handling insurance verification, pre-certifications, and patient liability, with emphasis on accuracy and compliant processes. Join a hospital team committed to compassionate care.