Patient Registrar II — Fast-Paced ED Registration

Christiana Care Health Services; United States; On-site; USD 28,000 - 42,000; Full time

Job summary

ChristianaCare is seeking a Patient Registrar II for a 7a–3:30p shift, excluding weekends and holidays. This role focuses on timely collection, validation, and entry of patient demographic and insurance data to support hospital billing and patient care.

Exceptional customer service and regulatory compliance are essential as you greet patients and manage registrations in a fast-paced ED. Responsibilities include mini-registrations, directing patients and visitors, verifying insurance details,

Qualifications

• High School graduate or equivalent.
• Two years' experience in a medical, financial, or customers service environment.
• Experience in a patient care environment preferred.
• An equivalent combination of education and experience may be substituted.

Responsibilities

• Follows department guidelines to ensure accuracy and timeliness of patient registrations in the ED.
• Greets customers, including patients, family members and visitors, professionally.
• Conducts mini-registration for non-trauma patients on arrival (name, photo ID, reason for visit).
• Registers patients by collecting and entering demographic and insurance information.
• Uses the ED Tracker system functionality appropriately.
• Maintains patient confidentiality and adheres to safety rules.

Skills

Customer service

Interpersonal skills

Communication

Multitasking

Education

High School graduate or equivalent

Two years' experience in a medical, financial, or customers service environment

Job description

ChristianaCare is seeking a Patient Registrar II for a 7a–3:30p shift, excluding weekends and holidays. This role focuses on timely collection, validation, and entry of patient demographic and insurance data to support hospital billing and patient care.

Exceptional customer service and regulatory compliance are essential as you greet patients and manage registrations in a fast-paced ED. Responsibilities include mini-registrations, directing patients and visitors, verifying insurance details,