Patient Registrar II — ED Front Desk & Care Concierge

Christiana Care Health Services, Inc.; United States; On-site; USD 28,000 - 42,000; Full time

Job summary

Christiana Care Health Services, Inc. is hiring a Patient Registrar II to support emergency department registrations with accuracy and courtesy. You will collect demographic and insurance information, verify eligibility, and help patients navigate the registration process.

The role requires excellent customer service, familiarity with EMR/ED Tracker systems, and adherence to privacy regulations. The position offers hourly pay and weekend/holiday scheduling considerations.

Qualifications

• High School graduate or equivalent.
• Two years' experience in a medical, financial, or customer service environment.
• Experience in a patient care environment preferred.

Responsibilities

• Follows department guidelines to ensure accurate, timely patient registrations in the ED.
• Greets patients, families, and visitors professionally.
• Conducts mini-registration for non-trauma patients upon arrival.

Skills

Customer service

Medical billing

EMR systems

Registration

Education

High School diploma

Tools

ED Tracker system

Job description

Christiana Care Health Services, Inc. is hiring a Patient Registrar II to support emergency department registrations with accuracy and courtesy. You will collect demographic and insurance information, verify eligibility, and help patients navigate the registration process.

The role requires excellent customer service, familiarity with EMR/ED Tracker systems, and adherence to privacy regulations. The position offers hourly pay and weekend/holiday scheduling considerations.