Patient Registrar & Admitting Specialist

Naples Comprehensive Health - NCH; Naples (FL); On-site; USD 32,000 - 45,000; Full time

Job summary

Naples Comprehensive Health - NCH is seeking a Patient Registrar in Naples, FL to accurately collect and enter patient demographics and insurance data, securing required documentation and authorizations. The role supports inpatient, outpatient, and ED registrations, ensuring accurate billing and claims processing in the health system.

Responsibilities include verifying benefits, obtaining signatures, and assisting with deposits and copays, while maintaining HIPAA and billing policies.

Qualifications

• Minimum of High School Diploma or GED is required.
• Minimum of 1 year of experience preferred.
• Must be able to prioritize and work independently.
• Good customer services and communication skills.
• Basic computer knowledge: ability to operate a PC, create/save/print documents, input data

Responsibilities

• Completes all required registration/billing information accurately and timely in host system either bedside or at designated registration location.
• Prepares ID armband, barcode label sheets and obtains all applicable signatures as needed for registration.
• Proficient in the use of the Patient Accounting Registration software, scanning process, phone system, maintains accuracy requirements.
• Works with bed utilization to move patients to a unit providing/arranging transport.
• Trains and assists new employees in coordination with the Revenue Cycle Trainer protocol.
• Completes all required insurance verification, LMRP and confirms authorizations is obtained using all applicable tools.
• Performs review of the registration for indicators from the Financial Counselors to ensure all documentation for resolution are complete prior to releasing patient for services.
• Assists the patient to complete financial information, review patient’s ability to pay requests payments of deposit, deductible or co-pay or refers patient to eligibility vendor or Financial Counselor when applicable.
• Documenting payments received, applying correct codes in cash posting journal in compliance with GL numbers, balancing daily journals and or cash bank.
• Reviews accuracy of registration correcting errors before end of shift. Accuracy includes but not limited to reviewing patient demographics, financial class selection, system codes ensuring, documenting appropriately in the patient account notes, assuring accuracy of info obtained. Meets or exceeds the departments pre-determined productivity standards.
• Maintains the knowledge to answers patients questions regarding the Patient Bill or Rights, Medicare Bill or Rights, HIPAA, ABN and other PFS related questions.
• Transfers patients within the patient accounting system according to established procedure.

Skills

Customer service

Communication skills

Prioritization

Independent work

Education

High School Diploma or GED

Tools

Patient Accounting Registration software

Scanning process

Phone system

Job description

Naples Comprehensive Health - NCH is seeking a Patient Registrar in Naples, FL to accurately collect and enter patient demographics and insurance data, securing required documentation and authorizations. The role supports inpatient, outpatient, and ED registrations, ensuring accurate billing and claims processing in the health system.

Responsibilities include verifying benefits, obtaining signatures, and assisting with deposits and copays, while maintaining HIPAA and billing policies.