Patient Registrar

Pullman Regional Hospital; Pullman (WA); On-site; USD 27,000 - 42,000; Full time

Benefits offered by this job

Medical/Vision

Dental

HSA

Paid Leave Time

Life Insurance

Long-Term Disability

Retirement with Employer Matching

Job summary

Pullman Regional Hospital in Pullman, WA seeks a Patient Registrar to deliver courteous, patient-centered service, schedule appointments, verify demographics and insurance, and support clinical staff.

You will manage data entry, phone communications, and front-desk operations in a fast-paced environment with a Monday–Friday 8am–5pm schedule, aiming for accurate records and a smooth patient flow.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Competent in Microsoft Office products.
• Strong typing skills/speed.
• Comfort in answering phones and speaking with customers.

Responsibilities

• Schedules, checks in/out, and registers patients according to procedures.
• Obtains patient demographics and verifies insurance eligibility.
• Provides appointment scheduling and registration support to patients.
• Maintains accurate data entry of patient information.
• Supports clinical staff with necessary patient paperwork.

Skills

Communication skills

Microsoft Office

Typing speed

Phone etiquette

Time management

Adaptability

Reading & writing

Education

High school diploma or equivalent

Tools

Microsoft Office

Data entry

Job description

Pay Range:

The base pay range for this position is
$19.42-$30.71 Hourly
however, base pay offered may vary depending on job-related knowledge, skills, and experience.

Job Title: Patient Registrar

Work Schedule for this Position: Monday - Friday, 8am - 5pm

Company Statement:

Pullman Regional is an innovative, patient-focused, multi-disciplinary based work environment where all members of the team contribute to the exceptional care of our patients and the community.

Position Overview:

The Patient Registrar provides high-quality customer service to patients, providers, and staff in a respectful, positive manner. Provides appointment scheduling and registration service for patients. Interviews all incoming patients to obtain patient demographic information and verify insurance eligibility. Supports clinical staff and providers with obtaining patient paperwork and/or patient care, as needed.

A Day in the Life:

• Promotes and contributes to a positive work environment, serving others with professional and positive attitude.
• Encourages equitable division of workload.
• Keep current with the changes in professionalism and hospital policy. Ensure completion of regulatory and departmental competencies within the timeframe set by your supervisor.
• Accountable to demonstrate work effectiveness through safe completion of assigned tasks in a timely manner. Uses appropriate delegation to assist in patient care.
• Follow high-reliability practices set by the organization and/or department and report safety concerns.
• Participate in quality improvement projects throughout the organization in order to support a safe work environment. Participate in all assigned meetings and committee assignments.
• Performs scheduling, check-in, check-out, and other pertinent organization processes according to procedures and policies. Ensuring accuracy of all data entry of patient data.
• Train, demonstrate, or guide others in the performance of assigned work.
• Portray a high level of professionalism of accountability and reliability, driving organization vision, mission and values.
• Maintain a clean and safe work area and take responsibility for departmental space.
• Performs in-office collection activities; collection of co-pays, writing receipts and balancing end of day deposit.

About You!

This Job is For You if You Have:

• High school diploma or equivalent.
• Excellent verbal and written communication skills with colleagues and customers.
• Competent in computer skills including Microsoft Office products.
• Strong typing skills/speed.
• Comfort in answering phones and speaking with customers on the phone.
• Ability to manage time, tasks, and resources appropriately.
• Ability to learn and adapt to new technology.
• Ability to read and write clearly, and understand policies, labels, and written instructions.

A Wow if You Have:

• Experience in a medical setting.

Company Perks:

Our employees are our most important asset and that’s reflected in our benefits.Pullman Regional is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Health Savings Account, and Paid Leave Time
• Employer Paid Life Insurance and Long-Term Disability
• Retirement with Employer Matching Contributions
• Voluntary Benefits that include: Life Insurance, Critical Illness, Accident Insurance, and Short-Term Disability
• Services Discount and EAP Resources

A Few More Important Points:

The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Disability Contacts:

Applicants with disabilities who require assistance or accommodation should contact Human Resources at [e-mail]