Patient Referral Navigator & Scheduler

Medical University of South Carolina; Elgin (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Employer Sponsored Retirement Plan

Paid time off

Job summary

MUSC Community Physicians is seeking a Referral Management Specialist I to schedule appointments across specialties within a call center system and coordinate patient access. You will triage calls, gather demographics, physician details, insurance and emergency contacts, and act as the main patient advocate to ensure smooth communication and timely referrals.

This role supports high-quality patient care in a fast-paced environment.

Qualifications

• Experience in healthcare scheduling or call-center operations.
• Strong data collection and data entry abilities.
• Excellent customer service and communication skills.

Responsibilities

• Schedule appointments across specialties within a call center system.
• Triage patient calls and direct to clinical teams as needed.
• Maintain patient demographic and referral data with accuracy.

Job description

MUSC Community Physicians is seeking a Referral Management Specialist I to schedule appointments across specialties within a call center system and coordinate patient access. You will triage calls, gather demographics, physician details, insurance and emergency contacts, and act as the main patient advocate to ensure smooth communication and timely referrals.

This role supports high-quality patient care in a fast-paced environment.