Patient Records Specialist - Front Desk & ROI

RiseMe; Belleville (NJ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) retirement plan

Tuition reimbursement

Paid Time Off

In-person role with growth potential

Job summary

Datavant is seeking a Health Information Specialist for an onsite, patient-facing front desk role in Belleville, NJ. Responsibilities include greeting patients, handling ROI requests, and providing phone support while ensuring HIPAA compliance and accurate record handling.

The role emphasizes attention to detail, reliability, and professional communication. Training covers HIPAA, ROI processes, and daily administrative duties in a long‑term growth environment.

Qualifications

• High School Diploma or GED required.
• Pass annual HIPAA exam.
• 90‑day ROI Certification with 85%+ required.
• Post‑offer health screenings and vaccinations may be required.

Responsibilities

• Front desk contact for patient walk-ins requesting medical records or releases.
• Provide phone support to patients, providers, and authorized requestors.
• Process ROI requests accurately and timely.
• Fax, scan, and manage medical record requests.
• Burn medical images to CDs and share electronically as required.
• Support client relationship management through professional communication.
• Data entry and email administrative duties.
• Ensure HIPAA privacy compliance.

Skills

Customer service

Front desk

Attention to detail

Data entry

Multitasking

Communication skills

Education

High School Diploma or GED

Job description

Datavant is seeking a Health Information Specialist for an onsite, patient-facing front desk role in Belleville, NJ. Responsibilities include greeting patients, handling ROI requests, and providing phone support while ensuring HIPAA compliance and accurate record handling.

The role emphasizes attention to detail, reliability, and professional communication. Training covers HIPAA, ROI processes, and daily administrative duties in a long‑term growth environment.