Patient Records Front Desk Specialist

Datavant2; Belleville (NJ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) retirement plan

Tuition reimbursement

Paid Time Off

Growth opportunities

Job summary

Datavant is seeking a Health Information Specialist to provide front desk patient‑facing support in Belleville, NJ. The role handles ROI processing, imaging, faxing, and HIPAA-compliant data handling, with a focus on timely, accurate patient records.

This in-person position offers opportunities for growth within a healthcare organization and requires strong communication, reliability, and attention to detail.

Qualifications

• Strong customer service and communication skills.
• Comfortable working in a patient-facing, front desk environment.
• Detail-oriented with the ability to manage confidential information.
• Reliable, punctual, and professional.

Responsibilities

• Serve as the front desk point of contact for patient walk-ins requesting medical records or releases.
• Provide phone support to patients, providers, and authorized requestors.
• Process Release of Information (ROI) requests accurately and timely.
• Fax, scan, and manage incoming and outgoing medical record requests.
• Burn medical images to CDs and share images electronically as required.
• Support client relationship management through professional communication.
• Assist with reporting and administrative duties such as data entry and email.
• Ensure compliance with HIPAA, privacy regulations, and facility policies.

Skills

Customer service

Front desk

Detail-oriented

Reliable/Punctual

Multitasking independent

Education

High School Diploma or GED

Tools

Phone system

FAX machines

Job description

Datavant is seeking a Health Information Specialist to provide front desk patient‑facing support in Belleville, NJ. The role handles ROI processing, imaging, faxing, and HIPAA-compliant data handling, with a focus on timely, accurate patient records.

This in-person position offers opportunities for growth within a healthcare organization and requires strong communication, reliability, and attention to detail.