Patient Records & Quality Improvement Specialist

Harboroaks; Wilmington (NC); On-site; USD 45,000 - 70,000; Full time

Job summary

Harboroaks in Wilmington, NC seeks a Quality Data Analyst to support patient rights and compliance from the patient’s perspective. You will review discharged records, abstract data, and analyze information to meet regulatory standards and payer requirements.

You will present findings to drive performance improvement, join performance meetings, collaborate with clinical teams on patient safety and quality of care, and assist leadership with routine tasks while maintaining professionalism and

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree in health services preferred.

Responsibilities

• Review discharged patient records daily for completeness and regulatory standards.
• Perform data abstraction and analysis for payer/regulatory requirements.
• Collect and present data to drive facility performance improvement initiatives.
• Attend performance improvement meetings and support regulatory goals.
• Assist the department director with routine departmental tasks.
• Collaborate with clinical teams on patient safety and quality of care issues.
• Participate in risk management and quality improvement plans.
• Demonstrate a positive, empathetic and professional attitude toward customers and address complaints when needed.

Skills

Data abstraction

Data analysis

Regulatory compliance

Quality of care

Patient safety

Communication

Education

High school diploma or equivalent

Bachelor's degree in health services

Job description

Harboroaks in Wilmington, NC seeks a Quality Data Analyst to support patient rights and compliance from the patient’s perspective. You will review discharged records, abstract data, and analyze information to meet regulatory standards and payer requirements.

You will present findings to drive performance improvement, join performance meetings, collaborate with clinical teams on patient safety and quality of care, and assist leadership with routine tasks while maintaining professionalism and