PATIENT PROCESSING SPECIALIST - VAPC

East Alabama Health; Valley (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

East Alabama Medical Center in Valley, Alabama seeks a patient access specialist to schedule appointments, verify insurance, and collect payments with accuracy and professionalism.

Requirements: high school diploma or equivalent; 1–2 years healthcare and customer service; ICD-10/CPT-4 knowledge preferred; 35 wpm typing preferred.

Certification of Patient Accounts preferred; confidentiality and problem-solving skills are essential in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Associate degree in business or health-related field preferred.
• Knowledge of ICD-10 and CPT-4 coding preferred.
• 1–2 years healthcare/hospital experience.
• 1–2 years customer service experience.
• Ability to type 35 words per minute preferred.
• Certification of Patient Accounts preferred.

Responsibilities

• Performs patient scheduling, insurance verification, and collection duties accurately, efficiently, and professionally to ensure database integrity.

Skills

Customer service

Typing 35 wpm

Education

High school diploma or equivalent

Associate degree in Business or Health related field

Job description

At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control.

POSITION SUMMARY

• Performs patient scheduling, insurance verification, and collection duties accurately, efficiently, and professionally to ensure database integrity. Demonstrate professionalism within their communication and interactions with patients and staff. Demonstrate sensitivity to confidential matters, be familiar with medical terminology, and the ability to problem-solve.

POSITION QUALIFICATIONS

• High school diploma or equivalent.
• N/A
• Required Registration/License/Certification
• N/A
• Preferred Education
• Associate Degree in Business or Health related field.
• Knowledge of ICD-10 and CPT-4 coding preferred
• Preferred Experience
• 1 to 2 years Healthcare/Hospital experience.
• 1 to 2 years Customer service experience.
• Ability to type 35 words per minute preferred.
• Preferred Registration/License/Certification
• Certification of Patient Accounts preferred