PATIENT PROCESSING SPECIALIST - NEUROLOGY CLINIC

East Alabama Health; Auburn (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

East Alabama Health in Auburn, AL is seeking a patient services specialist to handle scheduling, insurance verification, and collections with accuracy and professionalism.

You will interact with patients and staff, maintain confidentiality, and apply medical terminology knowledge. Experience with ICD-10/CPT coding is preferred, with 1–2 years in healthcare or hospital settings.

Qualifications

• Scheduling patients and coordinating appointments.
• Verifying insurance and assisting with claims processing.
• Collecting payments and maintaining accurate databases.
• Professional communication with staff and patients.
• Maintaining confidentiality and understanding medical terminology.

Responsibilities

• Manage patient scheduling and data entry.
• Verify insurance details and documentation.
• Assist with billing and collections processes.

Skills

Healthcare knowledge

Customer service

Communication

Problem-solving

Education

High School Diploma

Associate degree in Health/Business

Tools

ICD-10 coding

CPT coding

Medical terminology

Job description

Position Summary

Performs patient scheduling, insurance verification, and collection duties accurately, efficiently, and professionally to ensure database integrity and facilitate claims processing. Demonstrates professional interaction, communication, and cooperation with staff. Demonstrate sensitivity to confidential matters, be familiar with medical terminology, and the ability to problem-solve.

Position Qualifications

• High School Diploma or equivalent
• N/A
• Required Registration/License/Certification
• Preferred Education
• Associate Degree in Business or Health related field
• Knowledge of Medical Terminology Preferred
• Knowledge of ICD-10 and CPT coding preferred
• Preferred Experience
• 1 to 2 years Healthcare/Hospital experience.
• 1 to 2 years Customer service experience.
• Preferred Registration/License/Certification
• Certification of Patient Accounts preferred.