PATIENT PROCESSING SPECIALIST - GASTROENTEROLGY CENTER

East Alabama Health; Opelika (AL); On-site; USD 38,000 - 48,000; Full time

Job summary

East Alabama Medical Center in Opelika, AL is seeking a detail-oriented patient accounts specialist to support scheduling, insurance verification, and collections to ensure accurate claims processing and database integrity.

Ideal candidates have a High School Diploma or equivalent, knowledge of medical terminology, and experience in healthcare or customer service. Certification in Patient Accounts is a plus.

Qualifications

• High School Diploma or equivalent required.
• Knowledge of Medical Terminology beneficial.
• Knowledge of ICD-10 and CPT coding preferred.
• 1–2 years healthcare/hospital experience.
• 1–2 years customer service experience.
• Certification of Patient Accounts preferred.

Responsibilities

• Handle patient scheduling, verify insurance, and perform collections to support claims processing.
• Maintain database integrity and accurate patient records.
• Interact professionally with staff and maintain confidentiality.

Skills

Customer service

Healthcare experience

Communication

Education

High School Diploma or equivalent

Associate Degree in Business or Health related field

Certification of Patient Accounts preferred

Job description

At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control.

POSITION SUMMARY

Performs patient scheduling, insurance verification, and collection duties accurately, efficiently, and professionally to ensure database integrity and facilitate claims processing. Demonstrates professional interaction, communication, and cooperation with staff. Demonstrate sensitivity to confidential matters, be familiar with medical terminology, and the ability to problem-solve.

POSITION QUALIFICATIONS

• High School Diploma or equivalent
• N/A
• Required Registration/License/Certification
• N/A
• Preferred Education
• Associate Degree in Business or Health related field
• Knowledge of Medical Terminology Preferred
• Knowledge of ICD-10 and CPT coding preferred
• Preferred Experience
• 1 to 2 years Healthcare/Hospital experience.
• 1 to 2 years Customer service experience.
• Preferred Registration/License/Certification
• Certification of Patient Accounts preferred.