PATIENT PROCESSING SPECIALIST - ENDO & METAB ADLT

East Alabama Health; Opelika (AL); On-site; USD 32,000 - 44,000; Full time

Job summary

East Alabama Health is seeking a front desk/Patient Accounts professional to schedule patients, verify insurance, and manage collections to support efficient claims processing.

Ideal candidates have 1–2 years in healthcare or customer service, with familiarity in medical terminology and coding (ICD-10/CPT). Strong communication and confidentiality are essential.

Qualifications

• High school diploma or equivalent required.
• Knowledge of medical terminology preferred.
• Knowledge of ICD-10 and CPT coding preferred.
• 1-2 years healthcare/hospital experience.
• 1-2 years customer service experience.
• Certification of Patient Accounts preferred.
• Registration/license/certification required.

Responsibilities

• Schedule patients and verify insurance.
• Perform collection duties accurately to aid claims processing.
• Communicate professionally with staff and patients.
• Maintain confidentiality and be familiar with medical terminology.
• Demonstrate problem-solving abilities.

Skills

Customer service

Communication

Problem-solving

Education

High School Diploma or equivalent

Associate Degree in Business or Health related field

Tools

ICD-10 coding

CPT coding

Job description

Position Summary

Performs patient scheduling, insurance verification, and collection duties accurately, efficiently, and professionally to ensure database integrity and facilitate claims processing. Demonstrates professional interaction, communication, and cooperation with staff. Demonstrate sensitivity to confidential matters, be familiar with medical terminology, and the ability to problem-solve.

Position Qualifications

• High School Diploma or equivalent
• N/A
• Required Registration/License/Certification
• Preferred Education
• Associate Degree in Business or Health related field
• Knowledge of Medical Terminology Preferred
• Knowledge of ICD-10 and CPT coding preferred
• Preferred Experience
• 1 to 2 years Healthcare/Hospital experience.
• 1 to 2 years Customer service experience.
• Preferred Registration/License/Certification
• Certification of Patient Accounts preferred.