Patient Nutrition Specialist - Evenings (FT/PT)

Compass Group USA; Jacksonville (FL); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Job summary

Summary: Responsible for securing patient meal selections and special requests and needs via telephone or face to face interactions.

Morrison Healthcare is a Compass Group company. Full-time and part-time Nutrition Operator roles are available at Mayo Clinic in Jacksonville, with afternoon/evening schedules. Prior nutrition, call center, or patient dining experience is required to ensure compassionate service and dietary accuracy.

Qualifications

• Previous nutrition, call center, or patient dining experience required.

Responsibilities

• Follows proper telephone etiquette with patients, visitors and healthcare professionals.
• Offers alternatives to menu per diet restrictions and patient preferences.
• Responds to patient needs promptly and escalates issues to supervisor when needed.
• Ensures dietary restrictions and diet orders are followed for patient meals.
• Coordinates with nursing to meet patient food needs.
• Maintains HIPAA confidentiality and patient rights per policies.
• Follows HACCP and sanitation guidelines.
• Completes required daily/weekly/monthly reports on time.
• Performs other duties as assigned.

Skills

Nutrition experience

Call center experience

Patient dining experience

Job description

Summary: Responsible for securing patient meal selections and special requests and needs via telephone or face to face interactions.

Morrison Healthcare is a Compass Group company. Full-time and part-time Nutrition Operator roles are available at Mayo Clinic in Jacksonville, with afternoon/evening schedules. Prior nutrition, call center, or patient dining experience is required to ensure compassionate service and dietary accuracy.