Patient Nutrition & Call Center Specialist

Compass Group USA; Shenandoah (TX); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identify Theft Protection

Pet Insurance

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Legal Services

Commuter Benefits

Job summary

Morrison Healthcare is hiring a Nutrition Operator at Memorial Hermann The Woodlands Medical Center in Shenandoah, TX. The role focuses on securing patient meal selections via telephone or in person, ensuring compliance with dietary orders and patient preferences.

Full-time scheduling with shifts that may vary and weekends included. Experience in healthcare food service or call center is preferred; compensation ranges from $18.00 to $20.00 per hour.

Qualifications

• Previous food service and call center experience in a healthcare setting preferred.

Responsibilities

• Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals.
• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences when patient inquires or needs additional selections.
• Responsive to patients needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.
• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
• Interacts with nursing to ensure patients diet prescriptions are accurate, and patients food needs are met.
• Adheres to facility confidentiality and patients rights policy as outlined in the facilitys HIPAA policies and procedures.
• Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
• Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
• Performs other duties as assigned.

Skills

Telephone etiquette

Food service

Healthcare setting experience

Job description

Morrison Healthcare is hiring a Nutrition Operator at Memorial Hermann The Woodlands Medical Center in Shenandoah, TX. The role focuses on securing patient meal selections via telephone or in person, ensuring compliance with dietary orders and patient preferences.

Full-time scheduling with shifts that may vary and weekends included. Experience in healthcare food service or call center is preferred; compensation ranges from $18.00 to $20.00 per hour.