Patient Nurse Navigator: Care & Resources Guide

Atrium Health; Charlotte (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

Atrium Health is seeking a Nurse Navigator/Care Coordinator to support newly diagnosed patients and their families. The role focuses on patient education, coordination of referrals, and ensuring timely access to treatments and follow-up across departments.

The position emphasizes empathy, strong communication, and the ability to identify and mitigate barriers to care, including social and financial issues, while maintaining patient satisfaction and seamless care transitions.

Qualifications

• BSN degree required; MSN preferred.
• Current RN license in the state.
• Certification in the appropriate field within 2 years.
• Excellent communication skills required.

Responsibilities

• Educates patients and families on diagnosis, treatments, and resources.
• Coordinates referrals and scheduling of exams and appointments.
• Acts as liaison between departments.
• Contacts newly diagnosed patients at diagnosis.
• Assesses emotional and social needs and barriers to care.
• Ensures patient satisfaction and coordinates care transitions.

Skills

Excellent communication skills

Education

BSN Degree Required

MSN Preferred

RN licensure in state

Job description

Atrium Health is seeking a Nurse Navigator/Care Coordinator to support newly diagnosed patients and their families. The role focuses on patient education, coordination of referrals, and ensuring timely access to treatments and follow-up across departments.

The position emphasizes empathy, strong communication, and the ability to identify and mitigate barriers to care, including social and financial issues, while maintaining patient satisfaction and seamless care transitions.