Patient Navigator RN Dialysis

Ambu; Temple, Northern (TX, KY); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Baylor Scott & White Health in Temple, TX is seeking an RN Patient Navigator for its Outpatient Dialysis team. You will educate patients on dialysis modalities, advocate for their needs, and coordinate care with the medical team to support quality and patient experience initiatives.

In this full‑time role, you will conduct orientations, provide ongoing education, schedule tests, and help patients navigate the hospital environment.

Qualifications

• Bachelor's degree required.
• At least 3 years of relevant nursing experience.
• Registered Nurse (RN) licensed in the state.
• Willingness to obtain Basic Life Support (BLS) within 30 days.

Responsibilities

• Conduct new patient orientation and dialysis modality education.
• Provide targeted monthly patient education.
• Partner with leadership on quality improvement and patient experience projects.
• Build strong relationships with patients to improve outcomes.
• Schedule outpatient tests and stay in touch with the healthcare team.
• Visit doctors often and support patient-office communication.
• Maintain up-to-date nursing records and update the Patient Navigator database.
• Attend case conferences and participate in community service events.
• Welcome patients and families with facility information and guidance.
• Assist in guiding patients through the hospital, including hard-to-find locations.

Skills

Patient education

Communication skills

Teamwork

Data tracking

Education

Bachelor's degree

Job description

RN Patient Navigator - Dialysis

Temple, TX | Full-Time | Monday-Friday, 8:00 AM - 5:00 PM

Join Baylor Scott & White Health's growing Outpatient Dialysis team supporting approximately 500 patients across three dialysis units. The RN Patient Navigator serves as a patient educator and advocate, helping patients successfully navigate their dialysis journey while supporting quality and patient experience initiatives.

Key Responsibilities

• Conduct new patient orientation and dialysis modality education.
• Provide targeted monthly patient education.
• Partner with leadership on quality improvement and patient experience projects.
• Build strong relationships with patients to improve outcomes.

What We're Looking For

• Registered Nurse (RN) with dialysis experience preferred.
• Strong patient education and communication skills.
• Experience with spreadsheets, dashboards, and data tracking.
• Team-oriented, flexible, and eager to learn.

Why Join Us?

• Make a meaningful impact on patient outcomes.
• Help shape and grow an innovative patient navigator role.
• Collaborate with a supportive leadership team in a growing service line.

About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary As a Patient Navigator RN, ensure smooth patient care coordination. Assess patient needs and help plan, implement, and evaluate healthcare with the medical team. Work autonomously and with the team. Also serve as advocate, teacher, and coordinator for patients.

Essential Functions of the Role

• Care for patients in all aspects by evaluating their health based on doctor's orders and creating a healthcare plan.
• Schedule outpatient tests for diagnosis, stay in touch with the healthcare team.
• Visit doctors often, support patient-office communication.
• Collaborate with healthcare professionals for optimal patient care.
• Conduct follow-ups every 3 months and 1 year.
• Maintain up-to-the-minute and comprehensive nursing records, also updating patient details in the Patient Navigator database.
• Attend case conferences to expand your knowledge. Participate in community service events.
• Work together on improvement projects to enhance service for patients, families, and the healthcare system.
• Welcome patients and families, offer facility details, directions, and general information.
• Assist in guiding patients and families through the hospital, especially to hard-to-find places.

Key Success Factors

• Exceptional abilities in guidance, decision‑making, and delegating tasks.
• Understanding of care coordination, resource allocation, and usage management.
• Proficiency in managing patient care and conducting patient assessments.
• Excellent communication skills. I interact with doctors, nurses, patients, families, and community representatives comfortably.
• Capabilities to track, evaluate, and document a patient's progress in compliance with their care plan.
• Proficiency in aiding patients to access resources within the community.
• Collaborative skills to work in tandem with both internal and external medical personnel, partnerships, and organizations.
• Adaptability to assess, adjust, and respond calmly to changes and crisis situations.
• Discretion in maintaining patient confidentiality in accordance with all relevant policies and regulations.

Belonging Statement We believe that all people should feel welcomed, valued and supported.

Qualifications

• A Bachelor's degree.
• At least 3 years of relevant experience to the table.
• Registered Licensed Nurse.
• You have, or are willing to obtain within your first 30 days, a Basic Life Support (BLS)