Patient Navigator RN

Baylor Scott & White Health; Temple (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) match up to 5%

Tuition reimbursement

PTO accrual starting Day 1

Job summary

Baylor Scott & White Health in Temple, TX is seeking a Patient Navigator RN within Cardiology to coordinate care with the medical team and advocate for patients. You will assess needs, plan and implement care, and work autonomously and collaboratively.

The role involves guiding patients through the hospital, scheduling outpatient tests, updating nursing records, and supporting care coordination and service improvements. A BSN is not stated; RN licensure and BLS are required per qualification.

Qualifications

• Bachelor's degree required; RN licensure.
• At least 3 years relevant nursing experience.
• Current valid RN license and BLS certification.
• Willing to obtain BLS within 30 days if not current.

Responsibilities

• Evaluate patient health based on doctor's orders and plan care.
• Schedule outpatient tests and coordinate with the care team.
• Escort patients to appointments and assist with navigation.
• Collaborate with clinicians to optimize patient care.
• Maintain nursing records and update Patient Navigator database.
• Attend case conferences and participate in community events.
• Contribute to service improvements for patients and families.
• Provide facility information and guide patients in hospital.

Skills

Care coordination

Nursing

Communication

Patient advocacy

Documentation

Education

Bachelor's degree

RN license

BLS certification

Tools

EHR systems

Care coordination software

Job description

Location: Temple, TX - Baylor Scott & White Medical Clinic - 2401 South 31st Street

Specialty: Cardiology

Shift: Full-time, Day Shift

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values Are

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

As a Patient Navigator RN, ensure smooth patient care coordination. Assess patient needs and help plan, implement, and evaluate healthcare with the medical team. Work autonomously and with the team. Also serve as advocate, teacher, and coordinator for patients.

Essential Functions Of The Role

• Care for patients in all aspects by evaluating their health based on doctor's orders and creating a healthcare plan.
• Schedule outpatient tests for diagnosis, stay in touch with the healthcare team.
• Visit doctors often, support patient-office communication.
• Collaborate with healthcare professionals for optimal patient care.
• Conduct follow-ups every 3 months and 1 year.
• Maintain up-to-the-minute and comprehensive nursing records, also updating patient details in the Patient Navigator database.
• Attend case conferences to expand your knowledge. Participate in community service events.
• Work together on improvement projects to enhance service for patients, families, and the healthcare system.
• Welcome patients and families, offer facility details, directions, and general information.
• Assist in guiding patients and families through the hospital, especially to hard-to-find places.

Key Success Factors

• Exceptional abilities in guidance, decision-making, and delegating tasks.
• Understanding of care coordination, resource allocation, and usage management.
• Proficiency in managing patient care and conducting patient assessments.
• Excellent communication skills. I interact with doctors, nurses, patients, families, and community representatives comfortably.
• Capabilities to track, evaluate, and document a patient's progress in compliance with their care plan.
• Proficiency in aiding patients to access resources within the community.
• Collaborative skills to work in tandem with both internal and external medical personnel, partnerships, and organizations.
• Adaptability to assess, adjust, and respond calmly to changes and crisis situations.
• Discretion in maintaining patient confidentiality in accordance with all relevant policies and regulations.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

Qualifications

• A Bachelor's degree.
• At least 3 years of relevant experience to the table.
• Registered Licensed Nurse.
• You have, or are willing to obtain within your first 30 days, a Basic Life Support (BLS)