Patient Navigator RN

Pinnacle Fertility; Cincinnati (OH); On-site; USD 52,000 - 80,000; Full time

Benefits offered by this job

Healthcare

Dental

Life Insurance

Vision

PTO

Holidays

Retirement Plan

Job summary

Pinnacle Fertility is hiring a Patient Navigator RN to support patients through their fertility journey at Pinnacle Fertility - Ohio in Cincinnati. This full-time onsite role runs Monday through Friday, 7:00 AM to 3:30 PM, blending clinical monitoring with care coordination.

Active Ohio RN license required with 2+ years of RN experience, preferably in women's health or reproductive endocrinology. BSN is preferred; BLS certification must be current; EMR experience beneficial.

Qualifications

• RN license in Ohio is required.
• BSN preferred for this role.
• Maintain current BLS certification.
• Experience in women's health, fertility, OB/GYN is a plus.

Responsibilities

• Conduct patient assessments and monitor responses to fertility treatments.
• Perform ultrasound scans or train to perform them; ultrasound experience desired.
• Provide triage support and clinical guidance within RN scope.
• Serve as dedicated navigator throughout each patient’s treatment cycle.
• Educate patients on protocols, medications, procedures, and outcomes.
• Coordinate and schedule appointments, labs, and procedures.
• Maintain accurate EMR documentation and track patient progress.
• Participate in after-hours on-call rotation with compensation.
• Rotate into the operating room to assist with procedures as needed.

Skills

Clinical judgment

Empathetic communication

Organization

Tech-savvy

Bilingual (plus)

Education

Active, unrestricted RN license in Ohio

BSN preferred

BLS certification

Tools

EMR systems

Job description

About Us

Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at www.pinnaclefertility.com.

About The Role

The Patient Navigator RN position is an exciting opportunity for compassionate, service-minded Registered Nurses who want to make a meaningful impact on patients' lives. As an integral member of our care team, you will serve as the primary point of contact for patients throughout their fertility journey—providing both clinical monitoring and care coordination. This role blends direct patient monitoring with IVF navigation and education, ensuring a seamless, supportive, and clinically informed experience for every patient.

We are seeking a Patient Navigator RN to join our dedicated team at Pinnacle Fertility - Ohio in Cincinnati, OH. This is a full-time onsite position working Monday through Friday from 7:00 AM to 3:30 PM.

Responsibilities

• Conduct patient assessments and monitor responses to fertility treatments, including medication reactions and lab results.
• Perform a variety of ultrasound scans as part of patient monitoring and fertility treatment protocols; experience with or willingness to train in scanning is required.
• Provide triage support and clinical guidance within the RN scope of practice.
• Serve as the dedicated navigator throughout each patient’s treatment cycle.
• Educate patients on protocols, medication administration, procedures, and expected outcomes.
• Coordinate and schedule appointments, lab work, procedures, and follow-up visits.
• Collaborate with financial counselors, embryology, and genetics teams to align on individualized treatment plans.
• Maintain accurate and timely documentation in the electronic medical record (EMR).
• Track patient progress, follow up on missed appointments, and ensure adherence to treatment plans.
• Provide emotional support, address patient concerns, and help remove barriers to care.
• Serve as a consistent point of contact for patients throughout their care journey.
• Participate in team case reviews, staff meetings, and quality improvement initiatives.
• Participate in an after-hours on-call rotation, with additional compensation provided (details shared during interviews).
• Rotate into the operating room (OR) to assist with procedures as needed.
• Perform other duties and projects as assigned.

Position Requirements

• Education & Licensure:
  • Active, unrestricted Registered Nurse (RN) license in the state of Ohio is required.
  • BSN preferred.
  • Maintain current BLS certification.
• Experience:
  • Minimum of 2 years RN experience, ideally in women's health, fertility, OB/GYN, or a related clinical setting.
  • IVF or reproductive endocrinology experience strongly preferred.
  • Familiarity with EMR systems and patient coordination processes.
• Skills & Competencies:
  • Clinical judgment and ability to *escalate* concerns promptly.
  • Empathetic communicator and educator with a patient-first mindset.
  • Highly organized, detail-oriented, and tech-savvy.
  • Ability to work both independently and as part of a multidisciplinary team.
  • Bilingual abilities are a plus.

Compensation & Benefits

• Hourly Rate: Final offers based on experience, skills, and qualifications.
• Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be provided during the interview process.

Diversity & Inclusivity at Pinnacle Fertility

At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply.