Patient Navigator RN

Pinnacle Fertility, Inc.; Bellevue (WA); On-site; USD 41,328 - 55,104; Full time

Benefits offered by this job

Comprehensive healthcare

Generous paid time off (PTO)

Retirement savings program

Job summary

Pinnacle Fertility, Inc. is seeking a Patient Navigator RN to provide compassionate care and clinical monitoring for patients during their fertility journey. This full-time, onsite role focuses on patient coordination, education, and direct support, ensuring each patient receives personalized care tailored to their treatment needs.

The ideal candidate will hold an active RN license in Washington and have at least two years of nursing experience, preferably in women’s health or fertility. A comprehensive benefits package is offered, including healthcare and generous paid time off.

Qualifications

• Active, unrestricted Registered Nurse (RN) license in Washington is required.
• Minimum of 2 years RN experience in women's health, fertility, OB/GYN, or related settings is ideal.

Responsibilities

• Conduct patient assessments and monitor responses to treatments.
• Coordinate and schedule patient appointments and lab work.

Skills

Compassionate communication

Clinical judgment

Organization

Tech-savvy

Patient education

Education

Registered Nurse (RN) license in Washington

BSN preferred

Tools

Electronic Medical Record (EMR) systems

Job description

Pinnacle Fertility is a leader in physician‑centric fertility care, supporting high‑performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at www.pinnaclefertility.com.

About the Role

The Patient Navigator RN position is an exciting opportunity for compassionate, service‑mindful Registered Nurses who want to make a meaningful impact on patients' lives. As an integral member of our care team, you will serve as the primary point of contact for patients throughout their fertility journey—providing both clinical monitoring and care coordination. This role blends direct patient monitoring with IVF navigation and education, ensuring a seamless, supportive, and clinically informed experience for every patient.

This is a full‑time onsite position Monday through Friday, 7:30 AM to 4:30 PM.

Responsibilities

• Conduct patient assessments and monitor responses to fertility treatments, including medication reactions and lab results.
• Perform a variety of ultrasound scans as part of patient monitoring and fertility treatment protocols; experience with or willingness to train in scanning is required.
• Provide triage support and clinical guidance within the RN scope of practice.
• Serve as the dedicated navigator throughout each patient’s treatment cycle.
• Educate patients on protocols, medication administration, procedures, and expected outcomes.
• Coordinate and schedule appointments, lab work, procedures, and follow‑up visits.
• Collaborate with financial counselors, embryology, and genetics teams to align on individualized treatment plans.
• Maintain accurate and timely documentation in the electronic medical record (EMR).
• Track patient progress, follow up on missed appointments, and ensure adherence to treatment plans.
• Provide emotional support, address patient concerns, and help remove barriers to care.
• Serve as a consistent point of contact for patients throughout their care journey.
• Participate in team case reviews, staff meetings, and quality improvement initiatives.
• Participate in an after‑hours on‑call rotation, with additional compensation provided (details shared during interviews).
• Perform other duties and projects as assigned.

Position Requirements

• Education & Licensure:
  • Active, unrestricted Registered Nurse (RN) license in the state of Washington is required.
  • BSN preferred.
• Experience:
  • Minimum of 2 years RN experience, ideally in women's health, fertility, OB/GYN, or a related clinical setting.
  • IVF or reproductive endocrinology experience strongly preferred.
  • Familiarity with EMR systems and patient coordination processes.
• Clinical judgment and ability to elevate concerns promptly.
• Empathetic communicator and educator with a patient‑first mindset.
• Highly organized, detail‑oriented, and tech‑savvy.
• Ability to work both independently and as part of a multidisciplinary team.
• Bilingual abilities are a plus.
• Hourly Rate: $30.00 – $40.00 per hour (Final offers based on experience, skills, and qualifications).
• Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be provided during the interview process.

Diversity & Inclusivity at Pinnacle Fertility

At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.