Patient Navigator: Care Coordination & Education

LCMC Health; Marrero (LA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Deliver healthcare with heart.

Give people a reason to smile.

Put a little love in your work.

Be honest and real, but with care.

Bring some lagniappe into everything.

One-of-a-kind care.

See opportunities, not problems.

Cheerlead ideas, differences, and each

Love what makes you, you

Job summary

LCMC Health in Marrero, LA is seeking a Patient Navigator to coordinate care and support a bariatric program. This role acts as a liaison among patients, providers, and community partners to ensure a seamless patient experience.

The Patient Navigator educates patients on diagnoses and treatment options, helps access resources, and supports adherence to care plans. Strong communication and organization are essential.

Qualifications

• High School Diploma, GED, or equivalent.
• 3+ years of experience in patient navigation, healthcare scheduling, care coordination, or outpatient administrative support.

Responsibilities

• Help patients navigate clinical services and overcome barriers to care.
• Educate patients about diagnoses, treatment options, and available resources.
• Inform eligible patients about clinical research opportunities and innovative healthcare technologies.
• Provide compassionate guidance and support throughout the patient journey.
• Serve as a liaison between patients, providers, departments, vendors, and community partners.
• Coordinate and schedule departmental, provider, and informational meetings.
• Follow patients throughout the continuum of care, including inpatient admissions.
• Partner with care management teams to ensure smooth transitions of care.
• Develop processes that address healthcare disparities and improve access to services.
• Maintain relationships with referral sources and community agencies.
• Collaborate with clinical teams to support patient engagement and adherence to care plans.
• Reach out to patients who miss appointments and encourage re-engagement with care.
• Schedule consultations, treatments, and support services within established guidelines.
• Coordinate patient education sessions, both in-person and virtual.
• Provide educational resources and support to patients and families.
• Document all patient communications and educational activities in the medical record.
• Maintain accurate patient and clinical records.
• Upload and manage documentation within Epic and other electronic systems.
• Support service‑specific data collection, reporting, and compliance activities.

Skills

Verbal communication

Written communication

Organization

Independent worker

Multitasking

Customer service

Microsoft Office

Compassionate care

Education

High School Diploma, GED, or equivalent

Tools

Epic EHR

Microsoft Office

Job description

LCMC Health in Marrero, LA is seeking a Patient Navigator to coordinate care and support a bariatric program. This role acts as a liaison among patients, providers, and community partners to ensure a seamless patient experience.

The Patient Navigator educates patients on diagnoses and treatment options, helps access resources, and supports adherence to care plans. Strong communication and organization are essential.