Patient Navigator

Westchester Medical Center Health Network; Valhalla (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading healthcare organization is seeking a Patient Navigator to assist patients in navigating the healthcare system. This role involves identifying barriers to care, facilitating access to services, and ensuring patients receive timely and high-quality treatment. Ideal candidates will have healthcare experience and knowledge of community resources.

Qualifications

• Two years of healthcare experience required.
• Knowledge of healthcare systems and community resources preferred.
• High school diploma or equivalent required; Associate’s Degree preferred.

Responsibilities

• Navigate patients through the healthcare system.
• Assist in overcoming logistical barriers to appointments.
• Conduct outreach to emphasize preventive services.

Skills

Knowledge of healthcare systems

Community resources

HIPAA regulations

Education

High school diploma or equivalent

Associate’s Degree

Job description

Join to apply for the Patient Navigator role at Westchester Medical Center Health Network.

Job Summary: This position helps to navigate patients through the healthcare system, including providers' offices, hospitals, insurance and payment systems, patient-support organizations, and other components of the healthcare system. The Patient Navigator also helps to identify barriers preventing patients from receiving timely and high-quality healthcare treatment and works to find solutions to those barriers.

Responsibilities:

1. Work with Health Center staff and community resources to become knowledgeable about available services that may assist patients.
2. Assist in overcoming logistical barriers to scheduled diagnosis and treatment appointments.
3. Conduct outreach to patients to emphasize the importance of preventive services based on age and health conditions.
4. Help patients understand recommended follow-up for abnormal screening exams, treatment referrals, and preventive behaviors.
5. Contact patients at risk for missing appointments and provide educational tools as needed.
6. Facilitate access to resources for insurance coverage and sliding fee benefits.
7. Ensure relevant information is available in patients' medical records during appointments.
8. Facilitate linkages to follow-up services and coach patients to advocate for their own care.
9. Build awareness of patient navigator services among the healthcare team and maintain communication to identify patients at risk for barriers to care.
10. Communicate with providers about patients' unique needs, including cultural considerations.
11. Perform other duties as assigned.

Qualifications/Requirements:

1. Two years of healthcare experience required.
2. Knowledge of healthcare systems, community resources, and HIPAA regulations preferred.
3. High school diploma or equivalent required; Associate’s Degree preferred.
4. N/A for licenses/certifications and other special requirements.

Additional Information:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other, Information Technology, and Management
• Industries: Hospitals and Healthcare