Patient Navigator

WMCHealth; Hawthorne (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading healthcare provider is seeking a Patient Navigator to aid patients in navigating the healthcare system. This role involves identifying barriers to care and connecting patients with appropriate resources while collaborating with healthcare teams. Candidates should have experience in healthcare and a strong understanding of community services.

Benefits

Health Insurance

Dental

Vision

Retirement Savings Plan

Flexible Savings Account

Paid Time Off

Holidays

Tuition Reimbursement

Qualifications

• Two years of healthcare experience required.
• Working knowledge of HIPAA regulations preferred.

Responsibilities

• Assist patients in overcoming barriers to diagnosis and treatment appointments.
• Provide outreach to educate patients about preventive services.
• Facilitate access to resources for insurance and financial support.

Skills

Knowledge of healthcare systems

Community resources awareness

Communication skills

Education

High school diploma or equivalent

Associate's Degree

Job description

Job Summary:

This position helps to "navigate" patients through the health care system, including providers' offices, hospitals, insurance and payment systems, patient-support organizations, and other components of the health care system. In addition, the Patient Navigator helps to identify barriers that may be preventing patients from receiving timely and high-quality healthcare treatment and works to find solutions to those barriers.

Responsibilities:

• Works with Health Center staff and other community resources to become knowledgeable about available services that may be helpful to patients.
• Assists in overcoming logistical barriers to scheduled diagnosis and treatment appointments.
• Provides outreach to patients to help them understand the importance of preventive services, based on age and condition(s).
• Helps patients understand recommended follow-up of abnormal screening exams, treatment referrals, and general preventive behaviors.
• Contacts patients who are "at risk" for missing appointments.
• Provides educational tools as indicated.
• Facilitates access to available resources for obtaining insurance coverage and/or sliding fee benefits.
• Assists in ensuring that appropriate information is available in the patient's medical records during scheduled appointments.
• Facilitates linkages to follow-up services.
• Coaches patients to become advocates for their own care.
• Builds awareness of patient navigator services among the health care team by establishing professional relationships.
• Collaborates with team members, providing information about the patient navigator service and maintaining communication to identify patients who are "at risk" for barriers to care.
• Communicates with providers about unique patient needs (e.g., cultural).
• Performs other duties as assigned.

Qualifications/Requirements:

Experience: Two years of healthcare experience required. Knowledge about health care systems, the breadth and accessibility of community resources, and working knowledge of HIPAA regulations preferred.

Education: High school diploma or equivalent required. Associate's Degree preferred.

Licenses / Certifications: N/A

Other: N/A

Special Requirements: N/A

About Us:

NorthEast Provider Solutions Inc.

Benefits:

We offer a comprehensive compensation and benefits package that includes:

• Health Insurance
• Dental
• Vision
• Retirement Savings Plan
• Flexible Savings Account
• Paid Time Off
• Holidays
• Tuition Reimbursement