Patient Navigator

Jobtailor; North Charleston (SC); On-site; USD 45,000 - 65,000; Full time

Job summary

Jobtailor is seeking a dedicated healthcare coordinator to assist patients through the care journey. You will guide patients, explain diagnoses and treatment options, and coordinate with providers, social workers, and community services to ensure timely access to care.

The role emphasizes patient advocacy, attention to detail, effective communication, and the ability to manage multiple tasks in a fast-paced healthcare environment.

Qualifications

• Licensed or certified credentials as required for healthcare coordination roles.
• Experience in patient communication, advocacy, and care navigation is preferred.
• Ability to understand diagnoses and treatment options and explain them to patients.

Responsibilities

• Guide patients through the healthcare system and help them manage their care journey.
• Assist patients in understanding diagnoses, treatment options, and the healthcare process.
• Serve as a communication link between patients and care providers.
• Collaborate with healthcare providers, social workers, and other team members.
• Facilitate appointments for consultations and support services.
• Help patients overcome barriers to care and connect with resources.
• Collect data and prepare reports for quality initiatives and programs.
• Support clinical work and procedures within policy and procedure.

Job description

• Guide patients through the healthcare system and help them manage their care journey
• Assist patients in understanding diagnoses, treatment options, and the healthcare process
• Serve as a communication and assessment link between patients and care providers
• Collaborate with healthcare providers, social workers, and other team members
• Facilitate appointments for consultations and support services
• Help patients overcome logistical and other barriers to care
• Connect patients with community resources, support groups, counseling services, and local organizations
• Collect data and prepare reports for quality initiatives and programs
• Perform clinical work and/or assist with clinical procedures within the specialty area according to policy and procedure

Requirements

• Licensed or certified in area of specialty, or have a Bachelor’s degree and 3 years of healthcare experience in lieu of certification (preferred)
• Certification and registration with ARRT, RDMS, or CNMT, plus Medical Imaging State Licensure (preferred unless required by the state)
• Licensed as a Social Worker in state of practice
• Licensed Practical Nurse (LPN) in state of practice
• Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), Certified Clinical Medical Assistant (CCMA), NRCMA, or NCMA certification
• BLS Basic Life Support – American Heart Association; preferred upon hire, required at hire for RSFH
• High school diploma or GED (required)
• 3 years of healthcare-related experience working with patients in care coordination or direct patient care (required)
• Ability to provide care appropriate to patients’ ages and developmental needs
• Ability to exercise universal precautions and use personal protective equipment
• Verbal and written communication
• Attention to detail and critical thinking
• Patient observation, discharge planning, mail management, patient advocacy, organization, task management, and time management

Core Competencies

Demonstrates expertise in patient care coordination, effective communication with healthcare providers, and the ability to navigate the healthcare system. Proficient in clinical procedures and patient advocacy while ensuring compliance with safety protocols.

Highest-signal resume keywords

• Licensed Practical Nurse (LPN)
• Certified Medical Assistant (CMA)
• BLS Basic Life Support
• 3 Years Healthcare Experience
• Patient Advocacy

Hard Skills

• Patient Care Coordination
• Clinical Procedures
• Data Collection
• Quality Initiatives Reporting
• Discharge Planning

Soft Skills

• Verbal Communication
• Written Communication
• Attention to Detail
• Critical Thinking
• Task Management

Certifications & Qualifications

• ARRT Certification
• RDMS Certification
• CNMT Certification
• Medical Imaging State Licensure

Industry Keywords

• Healthcare System Navigation
• Patient Observation
• Universal Precautions
• Personal Protective Equipment
• Community Resources Connection