Patient Medication Coordinator

coxhealth; Springfield (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Vision, Dental

Retirement with Employer Match

20+ hrs/week benefits

Job summary

CoxHealth in Springfield, MO, seeks a Patient Medication Coordinator to ensure access to medication therapy for patients by collaborating with medical, nursing and pharmacy staff.

The role emphasizes troubleshooting benefits, assisting with grant and copay programs, and supporting medication adherence while delivering compassionate, patient-centered service in a fast-paced environment. This role requires teamwork and strong communication within a busy healthcare setting.

Qualifications

• High school diploma or equivalent required.
• 2 years healthcare experience required.
• Preferred: Associates degree in related field.
• Certified Pharmacy Technician within 6 months of hire.
• Registered with MO State Board of Pharmacy or in process.

Responsibilities

• Secure access to medication therapy for patients alongside medical, nursing and pharmacy staff.
• Troubleshoot medical and pharmacy benefits; assist with grant/copay programs.
• Support medication adherence and patient education in a fast-paced setting.
• Act as a resource and advocate to improve patient care and experience.

Skills

Communication skills

Teamwork

Problem solving

Organizational skills

Multitasking

Professionalism

Education

High School Diploma

Associates Degree

Tools

Electronic Medical Records (EMR)

Microsoft Office

Payer platforms

Job description

Facility: CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807

Department: 1082 340B Contract Pharmacy South

Scheduled Weekly Hours: 40

Hours: 8:00 AM - 4:30 PM

Work Shift: Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

Named one of Modern Healthcare's Best Places to work five times.

Named one of America's Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.

Acknowledged by Forbes as one of the Best Employers for New Grads.

Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description

The Patient Medication Coordinator works closely with medical, nursing, and pharmacy staff to secure access to medication therapy for patients. Responsibilities include medical and pharmacy benefit troubleshooting, assisting patients applying for grant and/or copay assistance, and supporting medication adherence. Must be team-oriented and have strong communication, problem-solving, and organizational skills as well as an ability to work independently in a fast-paced environment. The Patient Medication Coordinator serves as a resource and advocate to patients managing their healthcare, ultimately striving to improve the care and healthcare experience for patients and providers alike.

Education

• Required: High School Diploma or Equivalent
• Preferred: Associates Degree in a Related Field

Experience

• Required: 2 years of Healthcare experience (Nursing Assistant, Medical Assistant, Patient Assistance Coordinator, Pharmacy Tech or equivalent).

Skills

• Ability to navigate and properly utilize the electronic medical record, Microsoft Office products (e.g. Excel), and payer provided platforms
• Detail oriented, with excellent organizational skills and the ability to prioritize reports and data management
• Ability to manage multiple tasks concurrently
• Excellent communication skills required, with ability to interact with providers, clinic staff, and team members in a professional and courteous manner
• Ability to function independently with minimal oversight

Licensure/Certification/Registration

• Required: Must be certified as a Pharmacy Technician through a nationally accredited Pharmacy organization within 6 months of hire
• Required: Registered with the Missouri State Board of Pharmacy as a pharmacy technician or application in process upon hire and obtained within 90 days of hire