Patient Meal Services Supervisor

Chartwells Higher Education Dining Services; Boca Raton (FL); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Training and Development

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits including Critical

Job summary

Chartwells Higher Education Dining Services at Florida Atlantic University in Boca Raton coordinates patient meal service under the Catering to You program, ensuring staff are trained and units properly staffed.

This role oversees catering associates, reviews patient meal selections, handles dietary accommodations, and maintains compliance with HIPAA, HACCP, and regulatory standards while documenting activities and resolving issues.

Qualifications

• Catering and supervisory experience preferred, but not required.

Responsibilities

• Oversees systems and processes to ensure that the strategic and operational objectives of the Catering to You service are accomplished.
• Supervises catering associates.
• Ensures alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
• Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.
• Is responsive to patients' needs at all times. Resolves patient concerns or complaints immediately and/or reports concerns to supervisor as appropriate.
• Adheres to facility confidentiality and patient's rights policy as outlined in HIPAA policies and procedures.
• Complies with regulatory agency standards, including federal, state and JCAHO.
• Follows HACCP guidelines to ensure the quality and safety of food supply.
• Completes required documentation, reports and logs.
• Performs other duties as assigned.

Skills

Supervisory experience

Job description

Chartwells Higher Education Dining Services at Florida Atlantic University in Boca Raton coordinates patient meal service under the Catering to You program, ensuring staff are trained and units properly staffed.

This role oversees catering associates, reviews patient meal selections, handles dietary accommodations, and maintains compliance with HIPAA, HACCP, and regulatory standards while documenting activities and resolving issues.