Patient Meal Services Specialist

Jefferson Health; Philadelphia (Philadelphia County); On-site; USD 2,066,000 - 2,893,000; Full time

Job summary

Albert Einstein Medical Center in Philadelphia is seeking a Nutrition Care Associate to coordinate patient meal service, taking orders and delivering meals with exceptional customer service. You will process nutrition orders, manage diet restrictions, and ensure accuracy with CBORD software and rounding tray tickets.

The role emphasizes collaboration with dietitians and food service staff, multitasking in a fast-paced environment, and maintaining supplies and records for smooth operations.

Qualifications

• Education: High School Diploma or equivalent required AND Experience: Previous nutrition office experience preferred, but not required.
• Minimum Certifications, Registration or License Requirements: Dietetic Assistant Certification or Dietetic Technician Certification preferred, but not required.

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Processes nutrition orders and tray tickets with 100% accuracy to ensure accurate and up to date nutritional needs are provided. Manually enters patient’s menu selections for patients with multiple diet restrictions and assures selections fall within nutritional parameters for the restrictions.
• Communicates with supervisor, Lead Food Service Associate, Registered Dietitians, and Food Service Associates regarding patient preferences, requests for diet education, poor intake, allergies and special requests to ensure consistent, appropriate, safe and appealing meals.
• Is proficient in CBORD Food Service Suite nutrition software and processes nutrition orders and tray tickets with 100% accuracy to ensure accurate and up to date nutritional needs are provided.
• Maintains appropriate floor stock according to par levels and records usage accordingly
• Cross-references and manually enters patient’s diet allergies that do not interface with CBORD nutritional software from electronic medical record.
• Coordinates and collaborates with Food Service Associates to ensure smooth departmental operations.
• Multitasks in the diet office to ensure meal service is efficient and running on time.
• Calls patients to inform them of menu changes.
• Maintains sufficient supplies of menus and forms in office at all times to facilitate efficient services.
• Participates in and attends all department in-services to maintain department operating standards.

Education

High School Diploma or equivalent

Dietetic Assistant Certification

Dietetic Technician Certification

Job description

Albert Einstein Medical Center in Philadelphia is seeking a Nutrition Care Associate to coordinate patient meal service, taking orders and delivering meals with exceptional customer service. You will process nutrition orders, manage diet restrictions, and ensure accuracy with CBORD software and rounding tray tickets.

The role emphasizes collaboration with dietitians and food service staff, multitasking in a fast-paced environment, and maintaining supplies and records for smooth operations.