Patient Meal Service Specialist

WVU Medicine; Morgantown (WV); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

WVU Medicine is seeking a Dining Services/Room Service associate to provide direct patient meal service, collect and process diet orders, and ensure timely delivery of trays. Knowledge of special diets and allergies is essential, along with strict sanitation and safety practices.

You will work with nursing staff to support patient nutrition care and participate in department procedures for missed meals. The role requires excellent customer service, ability to use EPIC and VST, and physical

Formación

• Valid Food Service Worker Permit from MCHD before start; temporary permit allowed until first Wednesday.
• High School Diploma or Equivalent preferred.

Responsabilidades

• Answers phone calls from patients following customer service standards
• Follows diet restrictions, including allergies and fluid restrictions
• Uses EPIC and VST for patient information and to process menu requests
• Processes between meal nourishment orders and prints for kitchen staff
• Follows department procedure for missed meal reports including alerting nursing
• Delivers or retrieves meal trays as needed
• Enter menu selections for patients designated as needing assistance
• Delivers meal trays to patients within service timeliness guidelines
• Maintains sanitation and infection control standards in nutrition centers
• Assists room service assembly line when waiting for trays
• Completes daily menus by deadline and ensures meals are delivered on time

Conocimientos

Customer service

Dietary restrictions knowledge

Food safety awareness

Educación

High School Diploma or Equivalent

Herramientas

EPIC

VST

Descripción del empleo

WVU Medicine is seeking a Dining Services/Room Service associate to provide direct patient meal service, collect and process diet orders, and ensure timely delivery of trays. Knowledge of special diets and allergies is essential, along with strict sanitation and safety practices.

You will work with nursing staff to support patient nutrition care and participate in department procedures for missed meals. The role requires excellent customer service, ability to use EPIC and VST, and physical