Patient Meal Order Specialist - Full-Time

Compass Healthcare; Columbia (SC); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identify Theft Protection

Pet Insurance

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Commuter Benefits

Flexible Spending Accounts

Job summary

Morrison Healthcare, a Compass Healthcare company, is hiring immediately for full-time NUTRITION OPERATOR positions at Prisma Richland in Columbia, SC. You will secure patient meal selections and special requests via telephone or in-person interactions, ensuring courtesy and accuracy.

Experience in customer service and call centers is preferred, and bilingual abilities are a plus. You will work with nursing and dietary staff to meet diet orders, follow safety guidelines, and support high-quality

Qualifications

• Previous customer service and call center experience preferred.
• Bilingual is a plus.

Responsibilities

• Responsible for securing patient meal selections and special requests via telephone or face to face interactions.
• Follows proper telephone etiquette with patients, visitors and healthcare professionals.
• Offers alternatives to menu within prescribed diets and allergies.
• Resolves patient concerns or complaints promptly; reports needed assistance to supervisor.
• Ensures compliance with dietary restrictions and communicates with nursing about diet prescriptions.

Skills

Customer service

Call center

Bilingual

Job description

Morrison Healthcare, a Compass Healthcare company, is hiring immediately for full-time NUTRITION OPERATOR positions at Prisma Richland in Columbia, SC. You will secure patient meal selections and special requests via telephone or in-person interactions, ensuring courtesy and accuracy.

Experience in customer service and call centers is preferred, and bilingual abilities are a plus. You will work with nursing and dietary staff to meet diet orders, follow safety guidelines, and support high-quality