Patient Meal Experience Lead

Kettering Health Network; Hamilton (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Kettering Health in Hamilton, OH is seeking a Nutrition Services Ambassador for a Full-Time First Shift. The role coordinates and delivers meals that meet prescribed dietary needs and acts as a liaison between patients and the nutrition services team to ensure accurate meal selection and timely delivery.

Required education is a high school diploma or equivalent, with 0-2 years in food service or customer service.

Qualifications

• High school diploma or equivalent required.
• 0-2 years of experience in food service or customer service.
• None required at hire; must comply with food safety and handling regulations per state and organizational policy.

Responsibilities

• Coordinate and deliver meals that align with prescribed dietary needs.
• Serve as liaison between patients and the nutrition services team to ensure accurate meal selection, delivery, and adherence to dietary orders.
• Perform other duties as assigned in alignment with Kettering Health's mission, vision, values, and B Safe program.

Skills

Verbal communication

Interpersonal skills

Follow written & verbal instructions

Attention to detail

Computer/tablet proficiency

HIPAA compliance

Customer service

Team collaboration

Education

High school diploma or equivalent

Job description

Kettering Health in Hamilton, OH is seeking a Nutrition Services Ambassador for a Full-Time First Shift. The role coordinates and delivers meals that meet prescribed dietary needs and acts as a liaison between patients and the nutrition services team to ensure accurate meal selection and timely delivery.

Required education is a high school diploma or equivalent, with 0-2 years in food service or customer service.