Patient Meal Experience Champion

St. David's HealthCare; Austin (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k) match

Tuition assistance

Comprehensive benefits

Job summary

St. David's Medical Center in Austin seeks an Ambassador to serve meals to patients, instruct on the meal ordering system, and assist with placing orders when needed. You will interact with Call Center operators, Food Service Supervisors, and Nursing staff to ensure timely, accurate meal service.

The role emphasizes maintaining correct temperatures, documenting meals, and supporting safety and quality standards while coordinating with multiple departments to deliver compassionate care.

Qualifications

• 1-2 years working in Healthcare Food Service Preferred.
• High School Graduate/Equivalent or minimum of 3 years food service experience in lieu of diploma/GED.
• Associates degree Preferred.
• Food Handlers Certification.

Responsibilities

• Delivers and retrieves patient food trays on time and at the proper temperatures.
• Serves meals to patients in a professional and efficient manner.
• Instructs patients on meal ordering system and assists with placing orders.
• Assesses patient's ability to use the meal order system and coordinates with nursing staff.
• Maintains accurate records of meal delivery and patient intake when needed.
• Acts as liaison between the Food & Nutrition Department, the patient and nursing unit.

Education

High School or GED

Associates degree

Job description

St. David's Medical Center in Austin seeks an Ambassador to serve meals to patients, instruct on the meal ordering system, and assist with placing orders when needed. You will interact with Call Center operators, Food Service Supervisors, and Nursing staff to ensure timely, accurate meal service.

The role emphasizes maintaining correct temperatures, documenting meals, and supporting safety and quality standards while coordinating with multiple departments to deliver compassionate care.