Patient Meal Delivery & Diet Liaison

RRHS; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Rochester Regional Health System is seeking a Hospitality Office Associate (Food Tray Delivery) to support the Food and Nutrition Services team at Clifton Springs Hospital. The role ensures accurate input of patient menus, timely meal delivery, and smooth interdepartmental coordination.

Responsibilities include liaising with departments, maintaining logs, handling calls, and upholding RRH service standards while supporting daily menu software operations and patient safety requirements.

Responsibilities

• Acts as a Liaison between Food Services and all other departments with respect to patient meals and diets.
• Delivery of meals and nourishments according to established patient identification policies and procedures.
• Assist with all activities related to meal services.
• Knowledge of fluid restrictions, tube feeding, diet orders and standards for restricted diets.
• Ability to transfer medical record information into menu software to ensure diet, allergies and modifiers are processed accurately.
• Communicates patient needs and concerns with patients, families, and clinical staff.
• Maintain a positive representation of Food and Nutrition Services through professionalism, hygiene and uniform.
• Record and maintain unit refrigerator temperature logs according to facility standards.
• Answer and log all incoming calls to the nutrition office.
• Maintain the highest level of customer service as outlined by department and RRH Standards.
• Generate reports, tallies, calorie counts, nourishment labels, tray tickets, etc. and process information within established time frames.
• Responsible for accurate delivery and filling of supplies to units as required.
• Maintain work areas in a safe and orderly manner.
• Responsible for attending and retaining all staff meetings and in-service training.
• May be responsible for daily back up of menu software.
• Perform other duties as assigned within the department.

Job description

Rochester Regional Health System is seeking a Hospitality Office Associate (Food Tray Delivery) to support the Food and Nutrition Services team at Clifton Springs Hospital. The role ensures accurate input of patient menus, timely meal delivery, and smooth interdepartmental coordination.

Responsibilities include liaising with departments, maintaining logs, handling calls, and upholding RRH service standards while supporting daily menu software operations and patient safety requirements.