Patient Meal Concierge

St. Elizabeth Healthcare; Lawrenceburg (IN); On-site; USD 33,000 - 38,000; Full time

Benefits offered by this job

Competitive pay and comprehensive 건강보험

Generous paid time off and flexible工作排

Retirement savings with employer match

Tuition reimbursement and professional

Wellness, mental health, and

Career advancement through mentorship

Job summary

St. Elizabeth Healthcare in Indiana is hiring for a patient meal service role. Responsibilities include delivering meals, assisting with meal ordering, and ensuring dietary needs are met while maintaining professional conduct.

The position emphasizes customer service skills, basic computer use, and collaboration with the nursing team to support patient nutrition and care. Regular on-site duties and compassionate care are required.

Qualifications

• Customer service training and skills
• Basic computer skills
• Strong verbal and written skills

Responsibilities

• Deliver and serve patient meals using service excellence standards.
• Utilize the AIDET model when interacting with internal and external customers.
• Demonstrate professional and courteous behavior.
• Resolve patient meal issues quickly and with a positive outcome.
• Introduce and assess patients to meal ordering system, be familiar with diet types and restrictions, recognize special needs of patient and provide assistance.
• Communicate positively with assigned nursing unit personnel to facilitate: proper glucose monitoring, appropriate menu delivery, timely resolution of patient meal concerns and special situations.
• Inventory, order and replenish bulk food supplies known as floor stocks on assigned nursing unit.
• Monitor and maintain effective cash handling and accounting practices regarding patient guest tray service

Skills

Customer service

Verbal communication

Written communication

Basic computer skills

Job description

St. Elizabeth Healthcare in Indiana is hiring for a patient meal service role. Responsibilities include delivering meals, assisting with meal ordering, and ensuring dietary needs are met while maintaining professional conduct.

The position emphasizes customer service skills, basic computer use, and collaboration with the nursing team to support patient nutrition and care. Regular on-site duties and compassionate care are required.