Patient Intake Specialist (IN OFFICE)

Aveanna Healthcare; Billings (MT); Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

100% Remote

Equipment Provided

Benefits Package

Paid Holidays

Onboarding & Training

Growth Opportunities

Competitive Pay

Job summary

Aveanna Healthcare is seeking an Intake Patient Care Representative to assist new patients through admissions, gather required information, verify insurance, and coordinate next steps for care. The role emphasizes accuracy, documentation, and patient coordination, rather than high-volume calls.

Ideal candidates will communicate with patients, caregivers, and internal teams to ensure intake requirements are completed efficiently and compliantly, helping reduce delays in start of care.

Responsibilities

• Support new patient admissions by collecting and entering accurate demographic and clinical information
• Verify insurance coverage and review benefits
• Submit and follow up on authorizations as needed
• Review prescription validity and identify missing or required documentation
• Communicate with patients and referral sources to obtain required intake information

Job description

Overview

Start Date: 11/9/26

Pay: $18.00/HR

Schedule: Monday - Friday/ 8-5am MST

Candidates in the Mountain & Pacific Time Zones will be prioritized for consideration.*

As an Intake Patient Care Representative, you will support new patients through the admissions process by gathering required information, verifying insurance coverage, reviewing prescriptions, and coordinating next steps for care. This role focuses on accuracy, documentation, and patient coordination, rather than high-volume call handling.

You will communicate with patients, caregivers, and internal teams to ensure all intake requirements are completed efficiently and compliantly, helping reduce delays in the start of care.

Our Mission

To revolutionize the way homecare is delivered, one patient at a time.

Why Join Us

• 100% Remote
• Equipment Provided
• Full Benefits Package (Medical, Dental, Vision, 401k, PTO)
• Paid Holidays + Bonus Days Off
• Structured onboarding and role-based training
• Opportunities for internal growth
• Competitive hourly pay starting at $18.00 per hour Tier 1

What You'll Do

• Support new patient admissions by collecting and entering accurate demographic and clinical information
• Verify insurance coverage and review benefits
• Submit and follow up on authorizations as needed
• Review prescription validity and identify missing or required documentation
• Communicate with patients and referral sources to obtain required intake information