Patient Intake Rep - Full Time - Day

JOHNSON REHABILITATION; Edison (NJ); On-site; USD 32,000 - 46,000; Full time

Job summary

Hackensack Meridian Health is seeking a patient access professional to support intake, scheduling, and billing activities. The role involves handling high volumes of calls, verifying insurance, and registering patients accurately within the department.

The position emphasizes strong organizational and communication skills, with the ability to manage multiple tasks efficiently in a healthcare setting.

Qualifications

• High School diploma, GED, and/or GED equivalent programs.
• Minimum of 1 year related work experience in a physician practice, hospital setting or directly related customer service setting.
• Good organizational skills; ability to set priorities effectively.
• Excellent communication, written and interpersonal skills; and ability to accept direction and perform multiple tasks.

Responsibilities

• Initiate patient intakes and schedule appointments.
• Perform insurance screening and verification/authorization processes.
• Register patients and handle a high volume of calls/inquiries.
• Enter patient charges and respond to medical records requests and billing inquiries.
• Prepare reports and maintain department records.

Skills

Good organizational skills

Prioritization abilities

Excellent written and interpersonal沟通

Multitasking

Education

High School diploma / GED

Job description

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

This position is responsible for providing a wide variety of activities including but not limited to: initiating patient intakes; scheduling appointments; performing insurance screening and verification/authorization processes; patient registration; handling a high volume of customer calls/inquiries; entering patient charges; responding to medical records requests and billing inquiries; preparing reports; maintenance of department records.

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Minimum of 1 year related work experience in a physician practice, hospital setting or directly related customer service setting.
• Good organizational skills; ability to set priorities effectively.
• Excellent communication, written and interpersonal skills; and ability to accept direction and perform multiple tasks.