Patient Intake & Registration Specialist

Mohawk Valley Health System; Barneveld (WI); On-site; USD 23,000 - 32,000; Full time

Job summary

Mohawk Valley Health System is seeking a Patient Registration Clerk (FLOAT) to collect essential patient information for accurate registration in patient care, billing, and regulatory reporting. You will work under supervision within the Epic system and handle a high volume of data entry across 50+ fields.

The role emphasizes strong customer service, careful form completion, and timely payment collection, with duties that may include queue edits and other related tasks as needed.

Qualifications

• Must have high school diploma or equivalent.
• Preferred: prior healthcare registration experience.
• Preferred: 1 year of medical office, hospital or medical insurance related experience.

Responsibilities

• Obtain and enter information for 50+ data fields accurately.
• Follow interviewing techniques and scripting when gathering information in person or by phone.
• Demonstrate positive customer service at all times, including face-to-face, phone, and email.
• Explain and complete required facility forms before obtaining signatures.
• Handle payment collection activities, including cash handling.
• Meet or exceed productivity and quality goals.
• May be assigned to clear edits/errors from designated work queues or reports.
• Perform other duties as required.

Skills

Data entry

Customer service

Cash handling

Education

High school diploma or equivalent

Job description

Mohawk Valley Health System is seeking a Patient Registration Clerk (FLOAT) to collect essential patient information for accurate registration in patient care, billing, and regulatory reporting. You will work under supervision within the Epic system and handle a high volume of data entry across 50+ fields.

The role emphasizes strong customer service, careful form completion, and timely payment collection, with duties that may include queue edits and other related tasks as needed.