Patient Intake & Front Desk Specialist - Medical Office

Texas Health Resources; Rockwall (TX); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

401k

PTO

Medical insurance

Dental insurance

Paid Parental Leave

Flex spending

Job summary

Texas Health Resources is seeking a Medical Office Receptionist for the Family Care clinic in Rockwall. Under direct supervision, you will manage patient check-ins, collect information, and support the front desk and scheduling.

The role requires a high school diploma and some healthcare or patient-service experience; benefits include 401k, PTO, medical and dental plans, and opportunities for growth within the Texas Health network.

Qualifications

• High school diploma or equivalent is required.
• Six months of healthcare or clinical customer service experience preferred.
• Strong communication and organization skills are essential.

Responsibilities

• Check-in patients and complete intake paperwork to ensure efficient admissions.
• Answer and direct phone calls to appropriate staff.
• Schedule appointments according to clinic guidelines and availability.
• Obtain patient and insurance information, collect copays and deductibles.
• Copy/scan patient documents into the electronic medical record and prepare charts.

Skills

Customer service

Phone etiquette

Data entry

Education

High School Diploma or equivalent

Tools

EMR/EHR system

Job description

Texas Health Resources is seeking a Medical Office Receptionist for the Family Care clinic in Rockwall. Under direct supervision, you will manage patient check-ins, collect information, and support the front desk and scheduling.

The role requires a high school diploma and some healthcare or patient-service experience; benefits include 401k, PTO, medical and dental plans, and opportunities for growth within the Texas Health network.