Patient Intake & Admissions Specialist

Rehab Centre; Artesia (NM); On-site; USD 34,000 - 48,000; Full time

Job summary

Artesia Palms Care Center is seeking an Admissions Assistant to support the Admissions Coordinator and streamline the resident intake process in Artesia, NM. You will interact with prospective residents, families, hospitals, and referral sources to ensure a welcoming and efficient admission experience.

Responsibilities include coordinating admissions, verifying insurance, maintaining records, conducting tours, and collaborating with nursing, social services, and admin staff.

Qualifications

• Prior experience in admissions, healthcare, or long-term care setting strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Communication

Customer service

Organization

Interpersonal

Teamwork

Confidentiality

Tools

Microsoft Office

EHR systems

Job description

Artesia Palms Care Center is seeking an Admissions Assistant to support the Admissions Coordinator and streamline the resident intake process in Artesia, NM. You will interact with prospective residents, families, hospitals, and referral sources to ensure a welcoming and efficient admission experience.

Responsibilities include coordinating admissions, verifying insurance, maintaining records, conducting tours, and collaborating with nursing, social services, and admin staff.