Patient Information Concierge

Bristol Hospital Group; Bristol (CT); On-site; USD 21,000 - 30,000; Full time

Job summary

Bristol Health is seeking a Patient Information Representative at the Bristol, CT campus. You will greet patients and visitors, provide directions, answer inquiries, and assist with badge creation to ensure a welcoming and efficient first impression for everyone entering the hospital.

A high school diploma or equivalent is required. Strong verbal and written communication, good interpersonal skills, and basic computer proficiency are essential.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Ability to multitask and stay calm under pressure.

Responsibilities

• Greet and welcome patients and visitors as they enter the hospital.
• Create visitor badges by verifying patient/visitor information in the system.
• Provide accurate information about hospital services, departments, and directions.
• Assist patients and visitors in locating destinations within the hospital.
• Answer phone calls and direct inquiries to the appropriate department.
• Maintain a neat information desk with brochures and maps available.

Skills

Multitasking

Communication

Interpersonal skills

Computer literacy

Calm under pressure

Education

High school diploma or equivalent

Tools

MS Office

Job description

Bristol Health is seeking a Patient Information Representative at the Bristol, CT campus. You will greet patients and visitors, provide directions, answer inquiries, and assist with badge creation to ensure a welcoming and efficient first impression for everyone entering the hospital.

A high school diploma or equivalent is required. Strong verbal and written communication, good interpersonal skills, and basic computer proficiency are essential.