Patient-Focused Therapy Front Desk Pro

Centers For Advanced Orthopaedics, LLC; Northern (KY); Hybrid; USD 25,000 - 29,000; Full time

Job summary

The Centers For Advanced Orthopaedics, LLC is seeking a Therapy Front Desk Coordinator to ensure smooth and efficient operations of all therapy front desks. You will provide excellent customer service and handle scheduling, billing, and patient communications at CAO therapy locations.

Responsibilities include verifying insurance, obtaining pre-authorizations, checking in patients, collecting payments, registering new patients, and producing daily reports.

Qualifications

• High school diploma or GED required with CPR certification.
• 1+ year(s) of administrative experience in a medical setting preferred.
• Proficiency with computers, EMR, and basic CPT/ICD coding knowledge.

Responsibilities

• Provide quality customer service to patients, vendors, and staff at the front desk.
• Schedule, reschedule, and manage patient appointments and reminders.
• Verify insurance eligibility and obtain pre-authorizations as needed.
• Process copayments and collect payments for DME and supplies.
• Generate and review daily reports and maintain accurate patient records.

Skills

Administrative experience

CPR certification

Medical terminology

EMR familiarity

Education

High School Diploma or GED

CPR for Healthcare Providers certification

Tools

EMR systems

Microsoft Office

Billing software

Job description

The Centers For Advanced Orthopaedics, LLC is seeking a Therapy Front Desk Coordinator to ensure smooth and efficient operations of all therapy front desks. You will provide excellent customer service and handle scheduling, billing, and patient communications at CAO therapy locations.

Responsibilities include verifying insurance, obtaining pre-authorizations, checking in patients, collecting payments, registering new patients, and producing daily reports.