Patient Concierge & Medical Receptionist (Lake Worth)

Medical Specialists of the Palm Beaches; Boynton Beach (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Health Savings Account

PTO and Holiday pay

Company paid life insurance

Disability insurance

401K with employer contribution

Job summary

Medical Specialists of the Palm Beaches in Lake Worth, FL, is seeking a detail-oriented Medical Receptionist to join our team. You will greet patients, verify insurance and demographic information, manage referrals, and coordinate scheduling to keep the office running smoothly.

The ideal candidate has HS diploma, 1–2 years in a medical office, familiarity with CPT/ICD-10, and strong communication skills. We offer comprehensive benefits and a supportive work environment.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of experience in a medical office or healthcare setting preferred.
• Familiarity with medical terminology, medical insurance billing, and computer systems is preferred.
• Billing and coding education or certification is a plus.
• Knowledge of CPT, ICD-10 codes, and Athena software is a plus.
• Strong organizational, verbal, and written communication skills.

Responsibilities

• Greet patients as they arrive and assist them in signing in.
• Verify and update patient insurance and demographic information.
• Ensure HMO patients have the correct referral for their visit.
• Direct new patients to complete necessary paperwork and file it appropriately in their charts.
• Answer incoming phone calls, schedule appointments, and direct calls to the appropriate staff members.
• Update the sign-in sheet to indicate that the patient\'s chart is ready for the Medical Assistant.
• Enter and update patient demographic information in the computer system.
• Ensure demographic information is filed properly at the end of the day to be mailed to the charge poster.
• Pull patient charts for incoming faxes and ensure proper handling.
• Perform additional administrative duties as assigned to support office operations.

Skills

Typing

Communication

Medical terminology

Billing & coding

Athena software

Confidentiality

Multitasking

Office administration

Education

High school diploma or equivalent

Billing/coding certification

Tools

Athena software

EMR systems

Job description

Medical Specialists of the Palm Beaches in Lake Worth, FL, is seeking a detail-oriented Medical Receptionist to join our team. You will greet patients, verify insurance and demographic information, manage referrals, and coordinate scheduling to keep the office running smoothly.

The ideal candidate has HS diploma, 1–2 years in a medical office, familiarity with CPT/ICD-10, and strong communication skills. We offer comprehensive benefits and a supportive work environment.